At SolutionBased Inc, our mission is to empower individuals with disabilities and seniors to remain in their beloved homes. We are committed to creating innovative, cost-effective solutions that improve daily living. Customer feedback is invaluable to us, guiding our continuous improvement of products and services. Based in Los Angeles, our team provides direct, personalized support without outsourcing calls. Please don't hesitate to reach out with any questions or concerns. Best, Israel Gamburd, CEO
Solutionbased (solutionbased.com) has 269 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Health Equipment · Aliso Viejo, California
Excellent
Health Equipment · San Francisco, California
Excellent
Health Equipment · Maywood, California
Excellent
Health Equipment · RANCHO CUCAMONGA, California
Excellent
Showing 219 reviews with 5 stars · Clear filters
Steve D.
SB helped me find the right pan to order for our rolling commode chair and ordering it was simple; we received it quickly and are very satisfied.
Response from SolutionbasedJul 21, 2025
Thank you for the great feedback! We're happy we could help you find the right pan and make the ordering process smooth and easy. Glad to hear it arrived quickly and you're satisfied with everything. Don’t hesitate to reach out if you ever need anything else!
LORENZA CECILIA CARRERA DE L.
Very simple and precise website to use. Delivery was on time. All 👍
Response from SolutionbasedJul 21, 2025
Thank you for the kind words! We're glad you found the website easy to use and that everything arrived on time. Appreciate the 👍—we’re here if you ever need anything else!
Consumer N.
Mom loves her new SB3 chair with the ROHI cushion.
Response from SolutionbasedJun 12, 2025
That’s wonderful to hear! We're so glad your mom is enjoying the SB3T with the ROHO cushion. Thanks for sharing!
Stacey B.
Elizabeth Hoang was so very kind and helpful in getting me the petit shower chair cushion for my son. She went above and beyond for us.
Response from SolutionbasedJun 12, 2025
Thank you for the kind words! We’re lucky to have Elizabeth on our team—so glad she was able to help you and your son!
Christina L.
Knowledgable
Response from SolutionbasedJun 12, 2025
Thanks! We’re glad you found us knowledgeable—here to help anytime!
Todd M.
Wonderful customer service! Very helpful. Replaced a part on my Shower Buddy foldable shower chair. Ordered wrong part. You sent me a return authorization for the wrong part and sent me the proper part all in a matter of a few days. I’m a happy customer and will recommend to friends. Problem solved.
Response from SolutionbasedMay 5, 2025
Thank you for the great feedback! We're glad we could get it sorted quickly. Appreciate the recommendation — we're always here if you need us!
BRIAN S.
I bought an SG2 on mistake, so I bought an SG3 as well. Walmart would not cooperate with me to return the SG2. However, Solutionbased came to the rescue and sent me a return label to process my refund. The SG3 works PERFECTLY. Great company.
Response from SolutionbasedApr 25, 2025
Thanks for the updated review. We are glad it all worked out.
Stephanie R.
Arrived in timely manner . Easy ordering
Response from SolutionbasedApr 10, 2025
Thanks for the review.