SolutionbasedReviews of solutionbased.com

Horrible product that we are stuck with. The cost is unbelievable for the legs and wheels. We have had to replace two wheels in roughly 3 years, and one leg. Also, the leg is $120 and shown with the wheel. So they pulled a fast one on me and only gave me the leg for $120. This is needed for my son, so I guess I have to pay. If your looking for equipment.

I suppose the slow shipping was the main disappointment, followed closely by a 2000+ shower chair having 1 wheel/brake go bad and having to pay 100 + shipping, for 1 replacement wheel?. You should know that our insurance didn’t cover this chair but glad we have it. I take it back, needing the wheel was worse than shipping.

They sold me a commode bucket for my SB2T but no one at my nursing home can figure out how to put it on the chair.

my wife was afraid of the shower buddy. My sons and I assembled it and showed that it would support our weight and that she had noting to worry about. It is now assembled and has never been used. Not a drop of shower water has touched it yet you would not allow an even partial refund. Now I'm stuck with a device that cost me $3400 trying to unload it on eBay. I'm not happy and would recommend friends not to buy this machine because of your return policy. Too bad. The thing is ingenious and easy to use