SolutionbasedReviews of solutionbased.com

We were looking for a well made sliding shower transfer bench and about gave up until we found the ShowerGlyde. All of the others were made of thin aluminum tubing like a walker is made of and only offered a one-year warranty. ShowerGlyde's tracks are extruded aluminum and the seat travels on ball bearing rollers. We have a wide shower and customer support quickly answered all of our questions regarding sizing and heights. When we opened the box, everything was well packed and the assembly instructions were the most readable ever supplied with a product. Assembly took less than an hour from opening the box to completion using just an allen wrench for a tool. We paid a little more for this than the low quality alternatives, but it was well worth it.

Shipment was very fast. The chair works perfectly. This was for wife who has a prosthetic leg and only way she is able to tub bath.

Great customer service over the phone

Value, fast shipping

Even though the items I needed were not available online, a company representative responded to my email inquiry. She enabled the purchase quickly.

Very Helpful and knowledgeable.

I started by doing research, I quickly found that there were only a couple of items on the market that fit my needs, after talking with customer service and explaining exactly what I needed and what I was looking for they offered me three different models of which I chose the SG three for my needs, I also must mention that they the phone promptly and answered all of my questions in detail, I purchased my chair and it arrived within 2 to 3 days promptly, I started using my chair on July 26, 2023 and as of July 3, 2023 would be the seven day mark, I must say that the chair performed exactly as advertised, I needed a chair that could rotate that would enable me to sit down easily and also to slide into my shower to perform personal hygiene, my overall comment about this chair is that it is excellent! The height of the chair can be adjusted for most bathtubs and shower steps, the legs are very sturdy the chair does not wobble even if you must adjust yourself while being seated which makes me feel very confident that I'm not going to fall, just note my last shower chair I adjusted my weight to sit back in the chair and the leg gave out fortunately my CNA was there to catch me, the chair glides very easily it makes it much easier task for the CNA to maneuver me in and out of the shower, I wasn't concerned about the color but I do like the silver platform with the black chair. The chair is very sturdy and is wide enough to make you feel comfortable while in the chair including the seatbelt, the cutout is perfect for cleaning underneath, my thoughts about the chair itself while showering, it can feel hard to the back of the legs or bottom, I suggest adjusting the height for the legs until the comfort level is set, I notice that when my legs dangle I am uncomfortable, but when my legs rest on the floor I am comfortable. My apologies about not knowing the weight but my CNA who is 5 foot 100 pounds said the chair was somewhat heavy because of the "good construction" but still light enough for an elderly person to maneuver. My Pros for this chair would be: the rotation of the chair along with the gliding mechanism, and the cutout of the seat along with the sound construction of the chair. It was also very easy to put together, my son put it together and approximately 10 to 15 minutes. My cons for this chair would be: the price which by the way I think is well worth it, because of the warranty and construction, also the chair could use a shower holder. Also possibly a way to have the CNA release the chair from either side, I'm not sure if this something that could be retrofitted or added to the new chairs that are constructed, sometimes it is a little difficult for the CNA to reach into the shower and released chair from the side that it is locked into. I also noticed that the placement of the release buttons seem to be right underneath the legs so that you have to lift them to release the chair for glide or quotation. Overall the chair is very nice, I also was fortunate enough to attend the abilities Expo, and I ran into the individual that invented the chair, I express my thoughts and ideas and he was very forthcoming, I was also glad to hear that one of the recommendations that had was a shower holder, he has already made plans to add one to the product. I have gone through two shower chairs, both were because of the construction of the legs that either gave way or bent while being seated and bathing, again this makes it well worth the price because the warranty is guaranteed for life, the inventor did not offer me any money for this review or give me any free products for my review, his only concern was that he was not getting enough detailed feedback from customers about details of the chair, I'm doing this because I want to help other people like myself in need that need detailed answers about a product that will help them in their daily lives and possibility to have them perform personal hygiene on their own

Use the search feature on Web site to find the find the parts for your model . The front wheel and seat I bought were a perfect fit.