We've worked hard in becoming a trustworthy source for our customers for security solutions. By partnering with Samsung Techwin as authorized distributors as well as many other manufacturers, we’re proud to say that we bring quality to the table above all else. We also test compatibility and use in-house so we pride ourselves in our knowledge of the products we send over to our customers.
Soltech Security (soltechsecurity.com) has 364 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Sam
I ordered an item online, my order was processed quickly and sent to address within a few business days. It was great, quick and easy.
Response from Soltech SecurityNov 20, 2015
Sam, Thank you for choosing to shop with us and we're glad that the ordering process was quick and easy for you. Customer satisfaction is our number one priority so please do not hesitate to reach out to us if you come across any questions or concerns! Best regards, Soltech Security
Nicholas
I just wanted to say that the customer service is great. I had an issue I couldn't figure out on my own and I was able to get it solved with one phone call and on the first try. Can't ask for much more than that.
Response from Soltech SecurityNov 20, 2015
Nicholas, Thank you for taking the time to leave us a review! We are glad that you chose to shop with us and we hope to do business with you again in the near future. Please let us know if you have any questions or concerns about your order. Best regards, Soltech Security
V W.
I had been searching for a wifi webcab and found Soltech's site. Lots of choices, new and refurbed, all with highly competitive pricing. After the purchase, I received immediate confirmation and excellent order tracking updates. I have found a great place for my next electronics purchase.
Response from Soltech SecurityNov 17, 2015
Dear customer, We are thrilled to hear that you had a pleasant shopping experience with us! We want to thank you for choosing to shop with us and we hope that you do business with you again in the future. Please don't hesitate to reach out to us if you come across any questions or concerns. Best regards, Soltech Security
Tommy
Received security system very fast. I ordered the wrong cables and they notified me within a few hours and refunded my money before the item shipped the next day. They could have easily just shipped what I paid for and let me figure out that I ordered the wrong cables. I don't normally fill these surveys out but since they took the time to notify me and not waste my money or time having to return the cables, I thought I could take the time to let everyone know the excellent service I received. So, thank you guys!
Response from Soltech SecurityNov 12, 2015
Tommy, Thank you so much for taking the time out to leave us a generous review and we're glad that you chose to shop with us! We always strive to provide the best customer service and want our customers to have a pleasant shopping experience with us. If you have any questions in the future or need any assistance placing an order please do not hesitate to reach out to us. We hope to do business with you again in the future! Best regards, Soltech Security
William
The experience was pretty good overall. I had an issue ordering and contacting someone for a day when my order was cancelled. The voicemail was somewhat shady as I had to call Samsung and ensure that this company was truly an Authorized Seller of their product. I called back the next day and spoke with a Very Friendly Young Lady (Sorry cant remember her name) but she was helpful, courteous and even corrected the price which was incorrect. I look forward to doing business with Soltech in the NEAR future.
Response from Soltech SecurityNov 12, 2015
William, Thank you for taking the time to leave us a review and for choosing to shop with us. We apologize for any inconvenience you may have experienced and we do hope that you choose to shop with us again in the future. Please let us know if you need any assistance or come across any questions and we will be more than willing to help! Best regards, Soltech Security
Scott
Services on beatable telephone people wear a wonderful guy can't say enough good about you thank you
Response from Soltech SecurityNov 10, 2015
Scott, Thank you so much for taking the time to leave us a generous review! We are glad that you chose to shop with us and we hope that we do business with you again. Please don't hesitate to reach out to us if you need any assistance in the future. Best regards, Soltech Security
Lynn
I ordered a new hard drive and it was sent in a timely fashion and we have it up and running. Geat customer service! Thank you!
Response from Soltech SecurityNov 9, 2015
Lynn, Thank you for taking the time to leave us a review and for choosing to shop with us! We are glad that you were satisfied with our services and we will be more than willing to assist you in the future if you have any questions or concerns. Best regards, Soltech Security
Shayne
I purchased the microphone with the 60 ft. cable and it was very easy for connection on my security system. I will be purchasing from you again.
Response from Soltech SecurityNov 9, 2015
Shayne, Thank you for taking the time to leave us a generous review! We are pleased to hear that the set up was easy for you. We do hope you chose to shop with us again and we will be more than willing to assist you in the future! Best regards, Soltech Security
