Solstice SunglassesReviews of solsticesunglasses.com

Response from Solstice SunglassesSep 16, 2026

HI, Thank you for sharing your feedback. We’re sorry for the slight delay with your order and understand your frustration with the longer-than-expected fulfillment time. We’re glad to confirm that your order has now shipped, and we have sent you a shipping confirmation email with the tracking information. You can use the tracking details provided to follow the shipment’s progress. We appreciate your patience and apologize again for the inconvenience. We are continuing to work on improving our fulfillment times and providing faster service.

Response from Solstice SunglassesSep 16, 2026

Hi, Thank you for sharing your feedback. We understand how important it is to receive your glasses as soon as possible. This specific frame has a processing timeframe of approximately 10–14 business days before shipment. We’re closely monitoring orders and always do our best to have them shipped as soon as possible. We appreciate your patience and understanding.

Response from Solstice SunglassesSep 16, 2026

Hi, We’re sorry for any confusion regarding the delivery status. The Shop App may sometimes display an incorrect or confusing status. According to our records, your order has not yet been delivered and is still within the expected 7–10 business day timeframe from the date it shipped. You received a shipping confirmation with the tracking information, and we’re continuing to monitor the shipment until it reaches you. Thank you for your patience and understanding.

Response from Solstice SunglassesSep 16, 2026

Hi, Thank you for sharing your feedback. We understand your concern regarding the shipping update. Your order is still within the 7–10 business day processing timeframe stated on our website before shipment. We are working to have your order shipped as soon as possible and will send your shipping confirmation and tracking information once it ships. We appreciate your patience and understanding.

Response from Solstice SunglassesSep 15, 2026

Hi, Thank you for your review. We’re sorry to hear that your order took longer than expected. Your order experienced a slight delay due to the holiday, but it is now scheduled to ship very soon. We appreciate your patience and understanding, and we’re always working to improve our processing and shipping times.

Response from Solstice SunglassesSep 15, 2026

Hi, We’re sorry for the extended wait and understand how frustrating it can be to see an order remain in preparation for so long. Your order experienced an unexpected processing delay, but it is now scheduled to ship within the next 1–2 business days. We appreciate your patience and are always working to improve our processing and shipping times.

Response from Solstice SunglassesSep 15, 2026

Hi, We understand your frustration and appreciate you sharing your feedback. Your order is currently still within the processing timeframe provided at checkout, which is 10–14 business days before shipment. Once your order is ready to ship, tracking information will be provided. We appreciate your patience while we complete the processing of your order.

Response from Solstice SunglassesSep 15, 2026

Hi, We’re sorry to hear about your experience. We understand the concern when an order has not yet shipped. Your order is currently within the 10–14 business day processing timeframe provided at checkout. This timeframe is for processing before shipment, and tracking will be sent as soon as your order ships. Thank you for your patience.