Solstice SunglassesReviews of solsticesunglasses.com

Response from Solstice SunglassesJul 7, 2026

Thank you for your feedback, and we're sorry to hear about the delay with your order. We understand how frustrating it can be to wait longer than expected for a shipment. We'd like the opportunity to look into this for you and provide an update. Please contact our Customer Support team with your order number, and we'll be happy to assist you as quickly as possible. We appreciate your patience and hope to resolve this for you soon.

Response from Solstice SunglassesJul 7, 2026

Thank you for taking the time to share your feedback. We're sorry to hear that you haven't received the shipping updates you were expecting. We understand how frustrating it can be when an order status doesn't change as anticipated. Our team would be happy to look into your order and provide you with the latest update. Please contact our Customer Support team with your order number, and we'll make sure to assist you as quickly as possible. We appreciate your patience and the opportunity to improve your experience.

Response from Solstice SunglassesJul 7, 2026

We're sorry to hear about your experience and understand your frustration. This is certainly not the experience we want for our customers. We'd like the opportunity to review your order and help resolve this as quickly as possible. If your order has not been received and you no longer wish to proceed, please contact our Customer Support team with your order number so we can assist you with the next steps. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right.

Response from Solstice SunglassesJul 7, 2026

We're sorry to hear that your experience did not meet your expectations. We understand how frustrating it is when an order is delayed and communication falls short. This is not the level of service we strive to provide. We'd appreciate the opportunity to review your order and address your concerns. Please reach out to our Customer Support team with your order number, and we'll be happy to look into the status of your order and work toward a resolution. Thank you for your feedback. It helps us improve our service.

Response from Solstice SunglassesJul 7, 2026

Hi, We’re sorry to hear that your glasses arrived with missing stones. This is not the experience we want our customers to have, and we apologize for the inconvenience. We’re glad to hear that you loved the glasses, and we’d be happy to look into this and assist with a resolution. Please reach out to our customer care team with your order details so we can help further. Thank you for bringing this to our attention.