Solstice SunglassesReviews of solsticesunglasses.com

Response from Solstice SunglassesAug 14, 2026

Hi, Thank you for sharing your feedback. We checked into your order, and it is still within the 10–14 business day timeframe stated on the product page before purchasing. You received an order confirmation when your purchase was placed, and you will receive another confirmation with tracking information as soon as your order ships. Our team is actively working to get it shipped as soon as possible, and we appreciate your patience and understanding!

Response from Solstice SunglassesAug 11, 2026

Hi Perri, Thank you for your kind words about the Ralph Lauren sunglasses! We’re sorry to hear that the fit wasn’t quite right. We’ve already sent you a link with instructions to initiate your return. If you didn’t receive the email or are having trouble accessing the return link, please let us know and we’ll be happy to assist you. We look forward to helping you with your return!

Response from Solstice SunglassesJul 20, 2026

Hi Chao, Thank you for your feedback. We understand that waiting for your order can be frustrating. We’d like to clarify that our standard shipping timeframe is 7–10 business days. Your order was shipped out today, which is within the estimated timeframe provided at the time of purchase. A shipping confirmation email with your tracking information has been sent to you. If you don’t see it in your inbox, please check your spam or junk folder. We appreciate your patience and hope you enjoy your sunglasses once they arrive. Thank you for choosing Solstice Sunglasses.

Response from Solstice SunglassesJul 9, 2026

We appreciate you taking the time to share your experience. We sincerely regret any frustration caused by the lack of timely updates regarding your order's processing and shipment. We are reviewing our communication procedures to ensure this does not happen again. We are glad the glasses met your expectations once they arrived.

Response from Solstice SunglassesJul 9, 2026

We appreciate you sharing your feedback regarding our shipping times. We understand your frustration with the delay and are actively working to improve our delivery process.

Response from Solstice SunglassesJul 7, 2026

Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that the product information and turnaround time did not meet your expectations. We appreciate your comments regarding the packaging and are glad that part of your experience was positive. We’re always working to improve our product details, photos, and processing times to provide a better experience for our customers. Thank you again for your feedback.