Solstice SunglassesReviews of solsticesunglasses.com

Response from Solstice SunglassesJul 9, 2026

We're sorry to hear about your experience. We understand how frustrating it is when a package doesn't arrive as expected, especially for a high-value purchase. Our shipments are handled in accordance with the carrier's delivery procedures, and while a signature may not always be required, we recognize how disappointing this situation is. We appreciate your feedback, as it helps us evaluate our shipping processes and improve the customer experience.

Response from Solstice SunglassesJul 9, 2026

We're sorry to hear that your glasses arrived tilted. This is not the experience we want for our customers. We appreciate your feedback and are always working to improve our quality control and customer experience. Thank you for taking the time to share your experience

Response from Solstice SunglassesJul 9, 2026

We appreciate you bringing this shipping concern to our attention. We are actively investigating why your order was not shipped.

Response from Solstice SunglassesJul 9, 2026

We're very sorry to hear about the delay and understand how frustrating it is to be waiting nearly three weeks for your order. We sincerely apologize for the inconvenience. Please know that we are actively working on your order and doing everything we can to have it shipped as soon as possible. We appreciate your patience and thank you for your understanding.

Response from Solstice SunglassesJul 9, 2026

We're sorry your order hasn't arrived yet and understand your frustration. Please know that we are actively working on your order and doing everything we can to have it shipped as soon as possible. We sincerely apologize for the delay and appreciate your patience and understanding.

Response from Solstice SunglassesJul 9, 2026

We're sorry to hear your order did not meet your expectations. All of the eyewear we sell is 100% authentic and sourced directly from authorized distributors and manufacturers. We sincerely apologize that your glasses did not arrive in the condition you expected, and we appreciate you taking the time to share your feedback as we continue to improve our quality control and customer experience.