Solstice SunglassesReviews of solsticesunglasses.com

Response from Solstice SunglassesAug 18, 2026

Hi, Thank you for sharing your review. We’d like to clarify the shipping timeline for your order. The estimated processing timeframe was 7–10 business days before shipping, and your order was shipped within that timeframe. We’re happy to confirm that your order is now in transit to you and on its way. We appreciate your patience and hope you enjoy your new sunglasses once they arrive!

Response from Solstice SunglassesAug 18, 2026

Hi, Thank you for sharing your review. We’re sorry to hear about your experience. Unfortunately, we’re unable to locate your order based on the information provided. We’d be happy to look into this for you and provide an update. Please reach out to our Customer Support team at [email protected] with your order information, and we’ll be happy to assist you as soon as possible. Thank you for giving us the opportunity to help.

Response from Solstice SunglassesAug 14, 2026

Hi, We’re truly sorry for the delay and understand your frustration, especially after waiting well beyond the expected shipping timeline. We’re actively monitoring your order and working to get it shipped as soon as possible. We appreciate your patience and apologize that we haven’t provided the experience or communication you expected.

Response from Solstice SunglassesAug 14, 2026

Hi, We appreciate you taking the time to leave a review. We checked your order and can confirm that it remains within the 10–14 business day timeframe listed on the product page before your purchase. You’ll receive an email with tracking information as soon as your order ships. Our team is working to get it out as quickly as possible. Thank you for your patience!

Response from Solstice SunglassesAug 12, 2026

Hi, Thank you for sharing your feedback. We completely understand your frustration and appreciate your patience. The frame you purchased is sourced directly from the manufacturer, and these orders typically have a 10–14 business day processing timeframe before they ship. Your order is still within that timeframe, and we expect it to ship within the next few days. We are actively monitoring your order and will continue to keep an eye on its progress. We sincerely apologize for the inconvenience and appreciate your understanding.

Response from Solstice SunglassesAug 11, 2026

Hi, We’re sorry for the delay with your order. We understand how frustrating it can be to wait, and we truly appreciate your patience. Our team is actively working on your order and doing our best to get it shipped to you as soon as possible. Thank you for your understanding!

Response from Solstice SunglassesAug 11, 2026

Hi, We’re truly sorry for the delay and completely understand your frustration. Two weeks without receiving your order is certainly not the experience we want for our customers. Our team is working to get your order moving as quickly as possible. We sincerely appreciate your patience and apologize for the inconvenience.