Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.
Solstice Sunglasses (solsticesunglasses.com) has 563 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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MJ A.
This is quite literally been the worst experience I’ve ever had with a product being shipped to me. I spent $1000 on your website and you ship it USPS you should be ashamed of yourselves it’s been more than a week. There’s no tracking update next time Send it pony express. I’m never shopping on your website again.
Teka
One order was canceled and the other was never shipped. I have no idea what is going on with the order.
Tommy P.
Unprofessional customer service my package got return I ask her to send me the email address so I can update my new address she say ok but she never did it
Valerie M.
Never received my shipment. Solstice put it all on me telling me to complete a police report because they were stolen. I never said they were stolen. I said that I did not receive them and they told me to contact UPS and file a complaint. UPS told me that the shipper is the person that needs to file the complaint since they sent the package. The package tracked as being delivered at 6:45 pm on August 13. We were not home at the time and when we did get home at 8 PM we had six packages sitting on our front doorstep. So assuming and telling me that the packages were stolen was irritating as they would’ve taken all of the packages and just not dug through for one item. We live in a gated community and to make an insinuation like the above was just very unprofessional. Now I have a dispute with my credit card company until they figure out where the package is. All I know is on the day that the package was delivered. It was not our regular UPS driver. Was hoping to have these sunglasses in my possession for a long over due vacation but apparently that is not happening.
Response from Solstice SunglassesAug 20, 2026
Hi, We’re sorry to hear about your experience and understand how frustrating it must be to not have received your package when the tracking shows it was delivered. We did offer to assist you with the next steps, but unfortunately, you declined the assistance we provided at the time. According to the carrier’s tracking information, the order was marked as delivered on August 13. As part of our process for packages that are marked as delivered but cannot be located, we require a police report so that we can proceed with the appropriate investigation and claim process. We certainly did not intend to make any assumptions about what happened to your package. If you decide to provide the requested information and would like us to continue assisting you, please reach out to our Customer Care team. We’ll be happy to review the details and help however we can.
Mdx
I bought a glass online. After 20 days, nothing was shipped. I consulted through email for 3 times. No responses at all.
Response from Solstice SunglassesAug 18, 2026
Hi, We’re sorry for the confusion regarding your order. We did review your communication history and can confirm that one of our support agents responded to your inquiry promptly on the next business day. Your email was received over the weekend, when our support team was closed. Your order also includes custom lenses, which require additional processing time. Orders with custom lenses typically take 10–14 business days to process, and your order is still within that timeframe. We’re actively working on your order and will ship it as soon as it’s completed. We appreciate your patience and understanding.
Yaznina
I ordered sunglasses in 8/1 and they have t even been shipped yet
Response from Solstice SunglassesAug 18, 2026
Hi, We understand your concern regarding the shipping timeline. However, after reviewing your order, we can confirm that it had an estimated processing timeframe of 10–14 business days before shipping. Your order was shipped and delivered successfully within the stated 10–14 business day timeframe. We’re happy to see that your sunglasses have already been delivered. We appreciate your patience and hope you’re enjoying your new sunglasses!
Alex M.
It’s day 14 since ordering and it still says waiting for details. This is ridiculous. This should be fully comped for me. I have called several times and nothing has worked
Response from Solstice SunglassesAug 18, 2026
Hi, Thank you for sharing your review. We’d like to provide some clarification regarding your order. The estimated processing time is 10–14 business days before shipping, and your order was processed within that timeframe. We can confirm that your order has already shipped and is currently in transit to you. It is on its way, and we hope you receive and enjoy your sunglasses very soon! Thank you for your patience and understanding.
Dennis K.
I would rate 0 if I could, ordered 2 weeks ago, they took my money and they never shipped my sunglasses! Terrible
