SoloReviews of solosuit.com

Solosuit help me file an answer to the debt collector paid 295 + 24 for court filing. Started a payment plan of 268.92 to my debtor then I got an email saying they messed up on my payment and add 28.92 for transfer fee .why didn't they correct after my first payment they waited after the 3rd payment to let me know I was short so they change my amount to 278.92 I shouldn't have to pay for there mistakes

Unfortunately, this will be my last time using Solo as a company. I have used their services in the past and had a great experience, which is why I felt comfortable choosing SoloSettle. However, this experience has been extremely frustrating and stressful. After the opposing party submitted a counteroffer and I accepted it, communication became nearly nonexistent for weeks. During that time, I was served with a lawsuit regarding the same debt. I was advised to wait before filing an answer because I was told that once the opposing law firm prepared the settlement and payment-plan agreement, it would be filed with the court. However, one week before my court answer was due, there was still no agreement and no meaningful update. I was told the law firm was simply taking its time preparing the documents. By then, it was too late for me to safely file my answer by mail, and I was panicking because I had relied on the advice to wait. I ultimately had to navigate the court process myself and prepare and file my own answer to e-file without any real assistance from Solo, other than being told I could request an extension from the court. The settlement amount was approximately $1,800, plus around $400 in Solo fees, and I then had to pay more than $240 to file my answer with the court. At this point, I feel I would have been better off contacting the opposing law firm myself, even though avoiding that was the entire reason I chose to use SoloSettle. I understand that Solo may not control how quickly the opposing law firm prepares an agreement, but I expected better communication, clearer guidance, and more support when an active lawsuit and court deadline were involved. This experience caused unnecessary stress and additional expenses, and I would not use the service again.

I am writing to share my personal experience with SoloSettle, as I believe other consumers should be aware of the lack of transparency in their process. I initially signed up under the impression that I would have full control over my settlement offers. However, I discovered that SoloSettle imposes a minimum monthly payment of $200 for larger debts, which when you attempt to put your lowest settlement offer it will show you the minimum amount. Furthermore, I strongly advise against using this service because it functions as a "black box." You pay them to use a template, but you are completely excluded from the most important process; you are never shown the actual communication letters sent to creditors or collection agencies. There is also a significant lack of clarity regarding their fee structure. They claim to save you money, but when you account for their fees—which are often not disclosed upfront its clear that this is not a cost-effective solution. If I had wanted to take on additional debt through fees, I would have negotiated directly with the creditor/collection agency. To all consumers: please perform your due diligence. Always validate any debt before making payments, and if you cannot handle a negotiation on your own, I highly recommend consulting with a legal professional or a low-income legal clinic rather than using a service that obscures the process. I am opting out of further engagement with this platform and expect my data privacy rights to be fully respected. (NOTE YOU NEVER GET TO SEE THE COMMUNICATION LETTER SENT TO THE CREDITOR/COLLECTION AGENCY) To make matters worse, I received contradictory information from their team. One email claimed that no information was ever shared with the collector, while a previous email stated that the collector had already provided a counteroffer. This discrepancy is alarming. EMAIL RECIEVED ON JUNE 30, 2026 "Thank you for taking the time to share your concerns. We understand your frustration and appreciate the opportunity to clarify how the settlement process works. SoloSettle is a self-help platform that allows users to create and submit their own settlement offers. The information included in a settlement offer comes directly from the details entered by the user during the order creation process. A settlement offer cannot be generated without providing both your information and the collector's information, as these details are necessary for the collector to identify the account and review the offer. We also appreciate your feedback regarding the settlement breakdown. We understand that you would prefer a clearer separation between the amount agreed to with the collector, the amount you would pay toward the settlement, and SoloSettle's service fee. We'll be sure to share your comments with our product team as we continue working to improve the customer experience. Per your request, we cancelled your settlement account. Additionally, because your profile is incomplete, no settlement offer was ever submitted to the collector. As a result, none of the information you entered has been shared with the collector. ​Thank you for your prior engagement with SoloSuit. We wish you the best moving forward. Sincerely, "(F.J./Full name omitted) " This email below is the email sent to me prior to the one above hmm so my information was not sent to the creditor really RECEIVED ON JUNE 12, 2026 "I hope you're having a great day! Please review your Solo account for the collector's counteroffer. Kindly note that the collector has advised that this is the lowest settlement offer they can provide. The available options are: An 85% settlement, payable over 10 payments, or A balance-in-full settlement for 44%. These are the only settlement options currently being offered by the collector. Please let us know if you have any questions or how you would like to proceed. Feel free to let me know if you have any questions. Best regards, G. V.(full name omitted to protect my post from getting deleted)" Hmm, so my information was not sent but it was. What was sent to the creditor I have no clue nor copies of the settlement letter, but, the consumer is paying you for what exactly solo? SOLO DO NOT ASK ME FOR MY PERSONAL INFORMATION AS I HAVE A RIGHT AS A CONSUMER TO EXERCISE MY PRIVACY RIGHTS.

I decided to try solo, since I was being sued by Lvnv. I asked for proof of debt, purchase order of showing they bought said debt for the usual 30 %. The total claimed was 1450.00. Actually 435.00 is what they paid probley, but everyone wants a profit, including solo. I made several offers of a payment I could afford and all denied. I can only afford around a 100.00. They, solo and lvnv want close to 200 amonth, so everyone gets some. I even offered the crooks lvnv 500 to give them a little profit and solo refused and said I violated the rules by trying to bypass them, because they want their piece of pie. I received several offers of more than what I supposedly owed. I finally archived these to get some peace as these offers do not work for my budget. I feel solo works for the creditor and not the customer. I wouldn't recommend or use this company if I was you. They will even tell you the creditor will not accept anything less than a few hundred a month. So I take this as they are refusing payment, because they cant accept what I can afford. They rather waste time and drag it thru court to get your paycheck and cause you to file Bankruptcy when you cant afford to pay the other bills because they are wanting more than you have.

Was able to settle an agreement for free, but now they think that I have to pay them, rather I am doing it through an actual law firm. I even signed the settlement agreement as well through the law firm. I will not be paying $1300 dollars to this website when I am paying $125 a month for a $1087.00 debt to the law firm that purchased the debt.