SoloReviews of solosuit.com

I did not feel they were helpful, prepared paperwork but did not help when it came to providing recommendations based on my circumstance. I hired an attorney, they were able to help me through the process. The document filed did not help with this case.

I could give ZERO stars if it was possible. Used this “service” for 2 different credit cards collection. First one, paid for Answering and Motion to Compel Arbitration on 11/12/2024. 2- A debt settlement on 01/07/2025. With the 1st one: Today is February 7th, and they haven’t done anything, I tried getting an update and they couldn’t even provide an accurate answer, because they don’t know how to check. With 2nd case: The firm and I got into an agreement through Solo suit, with the initially scheduled for first payment due on January 31st. The firm emailed them the final settlement for my review and signature, and on January 31st I didn’t have ANYTHING, not even an account number. I tried reaching out to the Customer Service Chat, just to get “the manager already went home it will have to wait until Monday”. I had to call the Firm MYSELF, ask for my account number and make a payment over the phone. The customer service from the Firm stated they sent the Settlement to Solo Suit weeks ago, and they didn’t even bothered to update my dashboard or upload the document. I sent an email to Solo Suit bringing the issue to their attention same Friday afternoon including that I already paid and to please send me the document. Monday afternoon, I get an email from Solo Suit that “they were able to settle for x amount and that they couldn’t verify the payment I made to the Firm”. I sent them a screenshot from my Bank Account reflecting the payment and I additionally sent them my Confirmation number of the payment. The genius behind the message told me “to contact them myself”. I called the Suing Firm to get confirmation of my payment, and the CSR felt extremely embarrassed to say “you shouldn’t be the one calling but the company who is supposed to be representing you”. SoloSuit wanted to act like if they were on top of my case when they clearly weren’t and on top of that, they are charging me $462 for a settlement I got myself. They couldn’t even bother into finalizing the matter and resolving the payment situation, they caused. If I had the information on time, I would have pay through SoloSuit and not directly to the Firm. I’m ending the services from my other case, and dealing personally with the Bank because I’m not willing to give another dime to this clowns. If you can settle directly with a Collection company or the other party yourself, just do it. This is the most unprofessional people EVER. The fun part: Their mediocrity is on paper as I have all the emails proving how incompetent they are. This a complete ripoff. Truly don’t bother spending your money on incompetent people

SOLO SUIT DID NOT FILE PAPERWORK WITH THE COURT, NOW THERE IS A DEFAULT JUDGEMENT. THIS COMPANY IS UNRELIABLE, DISHONEST, AND A SHAM! PLEASE HEED THE WARNING!

Seems to me like their information is going to support the highest bidder. They will say Or spin whatever information they have to serve their own purposes,misleading at best.DO NOT TRUST THEM

On June 10, 2024, I purchased a Debt Answer Standard Package for $67.00 from solosuit.com (Receipt #1153-6021). The Standard Package description on solosuit.com states or guarantees delivery in six to eight days. Today is the eighth day, and my documents are still not delivered, now past the deadline. On June 10, 2024, Team Solosuit emailed me the following: “We’ll send you the tracking numbers for your documents when we mail them to the Court and opposing attorney.” Today is June 18, 2024, eight days after my purchase, and I still have not received any tracking information or a confirmation that solosuit.com sent or delivered my documents to the court or opposing party. Solosuit has failed to submit my documents to the opposing party and court on time, directly violating the Standard Package description. I filed a complaint with the Better Business Bureau against solosuit.com, asking for a full refund of my payment of $67.00 for failure to meet stated obligations. I have submitted my Answer to the plaintiff and court without the use of Solosuit.com. If solosuit.com refuses to refund me, I will ask for a stop-payment for the charge from my bank and leave a very unfavorable Google review for their business. On June 18, 2024, I called and emailed Solo Suit for a refund using the number and email address listed in their website. Unsurprisingly, the number went to a full voice mailbox and my email, double checked, came back as undeliverable. Of course! In any case, solosuit.com failed to meet its stated obligations for what I paid for. Please refund my payment immediately. Thank you!

Filed my answer and hired SoloSuit, even uploaded the fee form inside my email, Fast forward to 12 days gone by and I’m facing an automatic judgment. I get no response and my file has even been edited by an attorney. So far they haven’t filed or even seen fee waiver. I have three days to respond and they haven’t even posted my response, I should have gone with the lawyer, which is my first choice and not with this joke of a firm and I wouldn’t be facing an automatic judgment. Thanks for nothing SoloSuit.

Beyond unacceptable and bad service with no customer support to help. I would highly recommend steering clear from this service. On March 9th, 2024, I purchased their standard service, which states 1-8 business days. I'm fully aware of that, and I accepted that, as my response isn't due until mid April. At the end of day on Tuesday, March 12th, I followed up for information and an update, as I hadn't heard anything. At the end of day on Wednesday, March 13th, I followed up for information and an update, as I still hadn't heard anything. I finally received a simple and seemingly generic response at 1am this morning stating that my specialist had been "out of the office" and I would receive an update once they returned. I still have received no information or update from them.

I paid 67$ to Solosuit on Feb21st. Never got a tracking for the letter they were supposed to send it any updates. Court date was approaching and nothing. I ended up hiring a lawyer. Best thing I have done. I did not need to appear and in less than a week paying 0 dollars to the credit the case was resolved. The lawyer representation cost me 15% of the amount of my debt and they allowed me to pay in 2x. NOT recommended.