SOLE SERIOUSSReviews of soleseriouss.com

Response from SOLE SERIOUSSOct 17, 2024

Hey Jamachel, We're sorry to hear that you're unsatisfied with your order #106668 and truly apologize for any inconveniences experienced. I can see that your order was for a newly released item. Unlike all other items on our app/website which ship same-day, all newly released items are noted to ship out within 3-7 business days. Your order was successfully delivered via UPS on 9/18/24 We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSOct 17, 2024

Hey Minnie, We're sorry to hear that you're unsatisfied with your order #106615 and truly apologize for any inconveniences experienced. I can see that your order was for a newly released item. Unlike all other items on our app/website which ship same-day, all newly released items are noted to ship out within 3-7 business days. Your order was successfully delivered via UPS on 9/20/24 We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSSep 10, 2024

Hey Sharonda, We're sorry to hear that you're unsatisfied with your recent order #106173. As outlined in our policies All orders are final once confirmed, You stated that "your son ordered something without your consent", this is something not on us and not in our control. However we have granted the exception and fully refunded the order for you. Please allow 1-4 business days for your refund to reflect. We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSAug 16, 2024

Hey Laura, We truly apologize for the inconvenience & delay in response. Unfortunately we had to cancel your order #105803 due to an inventory issue with the item/size you ordered. Please allow 1-4 business days for your full refund to reflect. We look forward to providing you with the best possible service in the future. If there is anything else we can look into, please contact us at https://soleseriouss.com/pages/contact-us Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSJul 16, 2024

Hey Eusi, Thank you for shopping with us! We’re glad to see you’re satisfied with our service and products. We truly appreciate your purchase and support! We look forward to providing you with the best possible service again in the future. Best regards, SOLE SERIOUSS

Response from SOLE SERIOUSSJul 16, 2024

Hey Christopher, Thank you for shopping with us! We’re glad to see you’re satisfied with our service and products. We truly appreciate your purchase and support! We look forward to providing you with the best possible service again in the future. Best regards, SOLE SERIOUSS