SOLD.comReviews of sold.com

Response from SOLD.comAug 28, 2025

Hi Paula, thank you for your feedback. I want to clarify what happened here. You were charged a referral fee because a homeowner, through our SOLD.com platform, requested your contact information and later chose to work with you. We understand that sometimes leads can feel complicated, but in this case, we have timestamps showing when the homeowner requested your info and when we delivered it to you. That is why a referral was applied once the transaction closed. Please feel free to reach out directly so we can make sure your concerns are fully addressed and discuss whether you’d prefer to continue receiving leads that result in transactions for you or be removed from the SOLD.com network. — The SOLD.com Team

Response from SOLD.comAug 12, 2025

Hi Barbara, we’re sorry to hear about your experience and appreciate you bringing it to our attention. We’ve reviewed our call records and show only a single outbound call to your number from our team on the day in question. It’s possible you received additional calls from other companies around the same time, which may have caused confusion. Regarding your return call, that’s not the experience we want for anyone. We’re looking into what may have happened and will take corrective action if needed. Our standard process is to make only one call on the first day, and our team is trained to handle callbacks professionally. We’d like to learn more so we can address this fully. Please reach out to us at [email protected] with your phone number and the date of the call so we can investigate further. Thank you for giving us the opportunity to make this right.

Response from SOLD.comJul 29, 2025

Hi there "Valued Wix User" –  We’re very sorry to hear about this experience. At SOLD.com, we take agent feedback seriously and strive to ensure that every partner receives genuine value and support from our platform. We’ve made several attempts to verify and better understand your situation so we can take the appropriate steps to address it. Unfortunately, you have not responded to our outreach or provided any identifying information. Without this, we are unable to confirm that you have interacted with our team or platform in any way. We’ve reviewed our onboarding records and do not show any no-shows or cancellations without notice. Our support team continues to host daily onboarding calls and respond to inquiries in a timely and documented manner. Based on the writing style and content of this review (and the lack of any identifiable details) we believe this review may have been generated artificially or submitted in bad faith. If this is not the case, we welcome the opportunity to make things right. Please reach out to us directly at [email protected] so we can look into your account and address any specific concerns. We remain committed to transparency and to helping real estate agents grow their business through verified referrals, not empty promises. – The SOLD.com Team

Response from SOLD.comJun 17, 2025

We’re sorry to hear that your experience hasn’t met expectations. While we strive to deliver high-quality opportunities, the nature of upper-funnel internet leads means that not every prospect will be immediately ready or fully qualified. That said, we do our best to filter out inaccurate data and flag leads that clearly don’t meet our standards. We understand your frustration and want to emphasize that this process, like all sales, is a numbers game. Our data shows that over one-third of the appointments we set go on to list within 12 months. The remaining leads often become viable through consistent follow-up and nurturing, which we aim to support through our training and tools. We also take agent feedback seriously and would like to better understand your experience. If you haven’t already, please reach out to our Agent Success Team at 844-355-7653 (SOLD) so we can take a closer look and offer personalized support.