customer
The person on the phone
The person on the phone
Response from Solace HealthAug 17, 2026
We appreciate you taking the time to share your feedback about your phone experience with us. We're glad to hear from you.

Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 1,125 reviews with 5 stars · Clear filters
customer
The person on the phone
Response from Solace HealthAug 17, 2026
We appreciate you taking the time to share your feedback about your phone experience with us. We're glad to hear from you.
Kathleen M.
They have been so helpful and encouraging.
Response from Solace HealthAug 17, 2026
We are so happy to hear that our team has been helpful and encouraging. We truly appreciate your positive feedback!
Mary N.
Shay a has done a wonderful job for me so far! My life is much less stressful now that I have someone else working for me to get the healthcare I need. Thank you Shayna and Solace Health!
Response from Solace HealthAug 17, 2026
We are so happy to hear that our team member has made such a positive impact and helped reduce your stress. It's wonderful to know you're receiving the healthcare you need!
arlsied
So far, great. My advocate is hard at work, taking care of things that have become overwhelming for me. She is a real go-getter. Her vibe is authentic... really caring and wanting to help in any way she can. And I think, once we get some of the preliminaries taken care of, things will continue to get easier for me.
Response from Solace HealthAug 17, 2026
We are so glad to hear that your advocate has been a great help and is easing your overwhelming burden. It's wonderful to know that their authentic and caring approach is making a positive difference for you. We appreciate your kind words!
Nina
It’s unbelievable on what a positive affect Solace has made in my life. I kept saying this is too good to be true, someone that really wants to help me. Merideth has been wonderful.
Response from Solace HealthAug 17, 2026
We are so incredibly happy to hear about the positive impact our support has made in your life. It's wonderful to know you feel truly helped and cared for.
Carmella R.
Solace is a godsend. They have accomplished some of the most difficult interactions with insurance companies and companies that supply medical help to the elderly. Basically they become your mouthpiece when you feel unheard. Thank you Solace. I am so very glad that I found you!
Response from Solace HealthAug 17, 2026
We are so incredibly grateful for your kind words! It's wonderful to hear that we've been able to assist with challenging interactions and provide a voice when you felt unheard. We're truly glad you found us.
J C.
You are a Blessing for me. You deliberately reduced your rate of speech so my brain could process your words. Thank you for that! Additionally, your emails are considerate, thoughtful and timely. I feel a "presences" while reading your emails. Jessica is a KEEPER!! Her courtesy, kindness and professionalism is profound. Her grasp of details and my focal points are amazing. I am going through another tough time. But at 87, a Craniotomy survivor with Lymphedema and lymphorrhea, and, I am receiving help. She is my helper, even before I ask.
Response from Solace HealthAug 17, 2026
We are truly touched by your incredibly kind words and are so glad to know that our efforts have made a positive difference for you. It means a lot to us that our communication style and support have been helpful, especially during a challenging time. We are here for you.
John W.
Easy to work with
Response from Solace HealthAug 17, 2026
We are so glad to hear that you found our services easy to work with. Your positive feedback truly brightens our day!