Solace HealthReviews of solace.health

So far all I’ve had is a bunch of text messages that it’s being worked on. I almost missed my Zepbound script this month due to all the confusing of having my doctor re-prescribe my medication, and I still paid the $344. The pharmacy is as confused as I am, Imon the mp3 program while now with all the calling from your company to my pharmacy it’s not putting my scripts through the mp3 program, yesterday I needed antibiotics and a steroid prescription and it was all kicking back to regular insurance. I obviously do not qualify for the new Medicare Bridge Program and your person is trying to force it and it is messing up all my other prescriptions. The only thing I’ve seen from this Solace is you billing my Medicare for bogus service, I was never even informed that there were charges associated with this service. I NO LONGER WANT YOUR SERVICE, REMOVE ME FROM THIS SERVICE AND I ADDITIONALLY PLAN TO DISPUTE ALL FEES THAT YOU HAVE CHARGED TO MY MEDICARE.

i had an "appointment" with a solace advocate today. i waited 30 minutes for them to never show up, and then when i reached out for an explanation, they just gave me reschedule options and AI responses. totally unacceptable for a company that's supposed to be making my life easier. 0/10

Started with them in 12/2025. I was adamant that I couldn't afford to pay. I was assured that it was covered by insurance. Then 8 months later I start getting bills. They excel at excuses. You won't know the charges for some time. It could vary from month to month. They are bottom feeders.

Lack knowledge of what I need and assistance is poor.

Just wait when you least expect it after months of coverage you will be billed. They will tell your previous bills were forgiven so you were never notified but now you have to pay each month and every month thereafter you will have to literally beg for loan forgiveness or pay up.

Get ready to be billed. They will give you no billing estimates. They will say they take your insurance. They will say you are covered. They may take some insurance but they will bill you the rest. In the beginning they will forgive the amount they can’t collect co-pays etc and not tell you this is happening so you will not get a bill for a few months. Then they will bill you out of nowhere. They will tell you they forgive most copays and they may but you will have to get on your knees and beg each month for forgiveness. Like a member of a cult not a patient. I think the “forgiveness” is actually a business model where they can immediately write off the debt or collect it depending on whimsy and caprice.

Scheduled an intake appointment FIVE times. Every time it would tell me to keep waiting for 15 minutes until an hour after my appointment and then it would cancel my appointment saying the provider was unable. Have wasted over 5 hours trying to do an intake appointment. Don't waste your time , they don't actually have any plans to see you at your appointment time

Terrible! Terrible! Terrible! My daughter and I had two horrific-degrading experience with solace. First of all they stood me up once and then they stood up my daughter the next time! So, without trying to be bias I called them up again. The guy James who was the intake representative, he talked to my daughter and I for a long time and then scheduled the apt. Full of “I’m sorry this happed to you being stood up and all!” He just kept repeating himself and so I really thought he was genuinely sorry but I found out later he wasn’t . Finally, the same day of my apt. he told me my advocate Tera would be calling me at 6:00pm then he told me how about 6:30pm since I accidentally pushed the button! I said okay thanks. So, from 6:00pm— to 7:56pm, I waited for my advocate and still no call! So finally I kept contacting him and the advocate! And in my opinion, Just plain evil and sadistic! Can you imagine that! Time to play with people like that! Sad. God bless them. Karma. People, I’m so crushed and hurt! What has happened to our medical system and compassion with the people who we instruct in? Yawl, know what, I just finished praying andI know, that my-God will see me through all of this. Amen! Thank you Jesus! PLEASE BEWARE OF SOLACE ADVOCATES!