Nelson H.
Lisa is great!
Lisa is great!
Response from Solace HealthJan 13, 2026
Thanks for sharing your feedback, Nelson. We'll make sure Lisa knows how much she is appreciated. We hope to continue to impress you!

Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Nelson H.
Lisa is great!
Response from Solace HealthJan 13, 2026
Thanks for sharing your feedback, Nelson. We'll make sure Lisa knows how much she is appreciated. We hope to continue to impress you!
customer
Chelsee has and continues to be a great resource for me. She is efficient, diligent, knowledgeable, and caring! She is a great asset to your company, you are lucky to have her. Please do whatever it takes to retain her in your organization.
Response from Solace HealthJan 13, 2026
Thanks for your review. Amazing to hear that Chelsee has been a great support to you, we'll make sure to pass your kudos along! Our goal is to have every patient feel this way about their advocates, and we're so glad that this has been your experience. Sending you the best wishes.
Ruth G.
My advocate has been great in finding the type of help I need.I truthfully do appreciate her help.She is kind and courteous.And all in all she is great.
Response from Solace HealthJan 13, 2026
So glad to hear this, Ruth, we're happy you've found help in your advocate. Hope to continue to impress you for times to come!
Stephanie J. H.
Solace & my advocate Ms. Arttica have saved my life. Ms. Attica has gone above & beyond in assisting me with finding the best pallative care doctor that I needed to start getting my life back. She made the phone calls, & made many phone calls to my now previous primary care physician making sure my referral was sent in on a timely manner. Because I had been gaslit & now have ptsd when it comes to my healthcare providers, she was right there with me on speaker phone for my first appointment. She had performed so much work on searching & finding the right care for my needs, I quickly found out I did not actual need her at the appointment. But it was very comforting knowing she was there, if I needed her to advocate for me. With her finding my now wonderful pallative care doctor, I was then able to find a new primary care physician. Which in turn has now moved me back on track in getting my cancer treatment. Ms. Attica also did her due dillgent in finding me the right oncologist. Again, she made the phone calls in order to have my referal sent in on a timely manner. This is the tasks that she has performed for me. But she also is there for me to talk to. Any patient that has had 20 years of chronic pain due to auto immune arthritis, a spine that there is nothing else doctors can do, but make me comfortable. (Which was not being properly addressed until she was able to get me in to pallative care.) She is one of the most compassionate, caring & knowledgeable healthcare professional i have had the pleasure to work with. I use the word "work with", because that is what she does. She listens & works with me, with how I want to navigate my complexity of health conditions. Once again, solace & Ms. Attica has not only saved my life, but has given me a life to live.
Response from Solace HealthJan 13, 2026
Stephanie, this review warms our hearts to read! This is amazing feedback and is exactly what we strive for at Solace, for every patient to feel heard, cared for, and like their getting back their peace of mind. Thank you so much for sharing, we hope to continue to serve you for as long as you need! Best wishes.
customer
Solace is a phone and text based support line. I talked to a friendly and compassionate nurse without being judged because of my health problems
Response from Solace HealthJan 13, 2026
Hey there, happy to hear that you've enjoyed using Solace and found our services helpful. It's entirely our goal to make sure that patients find healthcare workers that support them in their journey, and we're so happy to hear that's been your experience.
Pamela L.
My advocate is very helpful and gives me time to explain what is my concerns about my health issues.
Response from Solace HealthJan 5, 2026
Thanks for sharing this feedback with us, Pamela, we're so glad that your advocate has made a positive impact on you so far! We hope that you'll continue to find success and comfort with your advocate in this new year. Wishing you nothing but good health in 2026!
Denice D.
I just like the people that I work with working with Kiki is a choice because I could tell her what’s going on and if she doesn’t answer her phone, she calls me right back or when she’s available
Response from Solace HealthDec 27, 2025
Thank you for the review, Denice, we're happy to hear that you enjoy working with your advocate, Kiki. We hope for many other good experiences for you both this upcoming year.
llponce
Well, with all of the ups and downs we've experienced this year I can say that working with Nicola has been a real gift to me. On the other hand Nicola just told me that Solace is changing the system to only work with cell phones which I do not have or can afford. The past has been great using my landline which is affordable and includes my internet.
Response from Solace HealthDec 23, 2025
Hey there, thank you for your review, we're glad to hear that your advocate has been helpful for you! To clarify, we are not changing the way that patients can contact their advocates, so we apologize for any stress this miscommunication may have caused. Our advocates can use our platform to contact their patients via the phone number listed on your account- whether that is a landline or a cell phone. You can join video calls on a computer, mobile device, or tablet via the link sent to your email, which will open a meeting window. Additionally, should you wish to, you can use your browser to create a solace account, and use the direct message feature. We hope this information is helpful, and that you have a happy holiday season!