SoftorinoReviews of softorino.com

My request was acted on in a timely manner. No issues.

Last week, I could no longer use my YouTube converter without knowing why. Was it the upgrade of my iMac, or was it the upgrade of the Softorino YouTube Converter, or could it be another reason? I will never know. I then sought the help of the Softorino team, and after some back-and-forth emails with the team, I was able to use my converter again. I have nothing but praise for the Softorino team. Thank you!"

Despite the fact that my product was old, used the old one-off pricing model and wasn't readily available to install on a brand new computer, Chloe gave me the link and instructions on how to get the version I needed that would work with my serial number. And she did this on Christmas Day.

I had trouble activating a free upgrade. Contacted support and received a prompt reply. The issue was solved very quickly and easily. I also received a follow up email to make certain my issue was successfully resolved. Excellent customer service. The app itself is excellent and I would highly recommend it.

1. I received a prompt answer that resolved the problem. 2. I was able to contact a human rather than get fobbed off with an FAQ community runaround. 3. The answer was helpful and (good) personal.

I've used Softorino products for a number of years and the team continue to be a genuine pleasure to work with. Recently encountered an issue on an update but 48 hours after initial report was shared they had a new update with quality of life improvements added in... wish all software creators offered this level of customer interaction and support. Very highly recommended.

Great app WALTR 2! Makes it easy bringing Your music to the iPhone. With prompt, helpful support.

I have been a long-standing customer, and the software had consistently worked well until the recent update to the Pro version. Since then, the application has repeatedly crashed, and I have been unable to identify the cause. I contacted your support team on six separate occasions and did not receive a single response. In addition, I have purchased the YouTube converter multiple times, and unfortunately, none of them have worked. I am extremely disappointed that, despite the amount I have spent, no support or assistance has been provided. Regrettably, due to the lack of service and unresolved issues, I will be discontinuing the use of this product and seeking an alternative solution.