SofafairReviews of sofafair.com

I ordered a coffee table with storage from them. It was mangled when I received it. By that I mean the hinges were ripped out of the wood; wood was missing on the front; The tops would not open due to hinge damage. I had a hard time getting anyone to correspond with me. I stopped payment on the credit card I had used. They then called and said that they would refund my money, but I needed to lift the stop payment, which I did. They then came back 10 days later and said that they could not refund my almost $700. I will NEVER order from these untrustworthy people again. I now have a coffee table, which I got rooked into paying for by SofaFair, in my basement that is going to the dump. I contacted several professional woodworkers who said it could not be repaired cost effectively.

They shipped it right out. I haven’t but the furniture together yet but they seem to been a good company to deal with. I definitely would recommend them to others.

I was pretty impressed with the quickness of the delivery. The only thing I was upset by is the fact that I wasn’t told anything about the delivery itself. The website makes it seem like you have to be there to sign for the delivery so I took a day off work to be there to meet it. It turns out the delivery didn’t need a signature so I wasted a day off for nothing. The item came with a few scratches nothing terrible so I kept it. I think it is beautiful.

Good & fast great quality work

Your site advertised the sofa I wanted as in stock, allowed me to order it and then contacted me that it was out of stock indefinitely. Why don’t you delete items which are no longer available and save everyone a lot of time, not to say frustration.

Great buying experience

This company fails to show what they are really selling in the pictures and are deceiving on their comments of the pictures they show, I looked up to buy a kitchen table and chairs set, I believed it was taking me to the whole set I hit the button for a "set" to purchase and it showed a whole set. To my surprise when it arrived there was only a table. When I called their number which was almost impossible to find no one answered the phone when the delivery guys brought to my home late in the evening and I caught the mix up. The delivery guy tried to reach someone and no one answered. They were not very accommodating to their customers and pretty much brushed me off. They said they were good doing it that way and wouldn't come and pick it up. They told me I will have to figure out how to get it back to them and pay for the return. The man who delivered it said he lived close to me and was on his way home that night. They aren't a credible company or they would have tried to work with me.

I purchased the T.V. wall entertainer with fireplace and never received the fireplace, and when I got the entertainment wall mount at different times it came in 2 to 3 separate days. I still haven't got the fireplace, so no im not happy with this company wont be ordering nothing else. No one tried to fix the issue.