SofafairReviews of sofafair.com

Received the table and chairs in perfect condition and in a timely manner. There was no communication from Sofafair beyond order confirmation and notice of pending delivery about 10 days later. I was wondering if the company was legit and was afraid it was a scam company due to lack of communication. Thank goodness that was not the case.

You guys did a perfect job and I just wish the product was a little bit better. Had a couple flaws but I can live with it. Thank you.

The two nightstands arrived in a timely manner and were well packaged. One piece had a spot missing some stain but I had some leftover stain on hand and it is as good as new. it matches our current furniture as well. The description said solid wood but I believe it is some type of wood product (that's why it is 4 stars) but I guess you could argue that it is solid wood then!

Overall good interaction. I suggest you notify your customers by email to confirm transactions.

Overall great experience with Sofafair - I'll definitely shop with them again. My two night stands arrived fast (within 2 weeks!) and more importantly the packaging was great, very carefully done to protect the finish of my furniture. The only place where Sofafair can improve is better communication with customers - I placed my order, saw the charge in my bank account but didn't receive confirmation, paid invoice or tracking number or anything for days. I began to worry and emailed them but still no response. However once I heard back from them, the communication was good and they sent a tracking number and I received my furniture a week later. Overall good shopping experience!

I was pretty impressed with the quickness of the delivery. The only thing I was upset by is the fact that I wasn’t told anything about the delivery itself. The website makes it seem like you have to be there to sign for the delivery so I took a day off work to be there to meet it. It turns out the delivery didn’t need a signature so I wasted a day off for nothing. The item came with a few scratches nothing terrible so I kept it. I think it is beautiful.

The price is good at the time of my search. The transaction is smooth. The delivery time is longer than usual (more than 3 weeks after my order). Luckily I am in no rush since I still have my old sofa. The in-home delivery service is very good.