Katie H.
Easy Peasy!
On time, easy in and out and took everything with them!
Response from sofabed.comDec 11, 2022
Thanks Katie. Our customers love our premium white glove delivery and i am glad you had great experience. thx James

We design exceptional furniture that’s constantly evolving to keep up with the latest trends. We are built on fundamentals of experience, honesty & value. We started in the furniture business over 25 years ago. The values we cherish are to deliver a first-class customer experience, provide the highest-quality products at a superior value. We have built a strong, honest, transparent business that always puts the customer first. That's why we believe we can't be beaten on customer service, quality or price. ...
sofabed.com (sofabed.com) has 214 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Katie H.
On time, easy in and out and took everything with them!
Response from sofabed.comDec 11, 2022
Thanks Katie. Our customers love our premium white glove delivery and i am glad you had great experience. thx James
Eva
We purchased Luonto Casey Couch. Good service, quick delivery. Happy with experience. Great customer service, answered all my questions, within few minutes via sms. Thank you 🙂
Response from sofabed.comDec 11, 2022
thank you for your feedback and we are happy we were able to answer all your questions. Thx Vik
Keith J.
Excellent sofabed
Response from sofabed.comDec 11, 2022
thank you. We have kept very selective products, high quality products on our site as we want to stand behind each and every product of ours. We are glad you are happy with your purchase. thx James
Erik E.
The Monika Sofabed is exactly what we were looking for. The delivery process was smooth but honestly a bit unprofessional. The deliverymen didn’t take appropriate care when delivering our sofa, they dragged it on the floor using a blanket and when putting into the room saw no fault when taking paint off the door frame or with ink stains from the bill of lading left on our brand new white bedroom furniture. UPDATE 10/1/2022 The President of the Company emailed me to address the less than stellar delivery service and offered a refund of the delivery charge which showed me that this company does care about its customers and their satisfaction with the experience of dealing with their company. I was impressed by their gesture.
Response from sofabed.comDec 11, 2022
thank you for your kind words. thx James
Margaret O.
Love the Casey sofa. Delivery was courteous and fast. It arrived in 3 weeks. Price was great. Very happy with this purchase from Sofabed.com
Response from sofabed.comDec 11, 2022
Its great to hear that you are loving your Casey sleeper sofa. We appreciate your business and your feedback. thank you John
Peggy H.
The delivery went well. We were surprised when the phone call came a day early.
Response from sofabed.comDec 11, 2022
Thank you for your 5* rating. thx Dave
WL
Perfect in every way. I was able to quickly speak to someone who was very informed about the couch I wanted to buy, the pricing was less than what I had seen elsewhere, as was the delivery fee, and it was delivered on time and in a professional way. Absolutely would order from them again.
Response from sofabed.comDec 11, 2022
Our Mission SERVICE OVER SALES HONOR OVER HUSTLE & MOST IMPORTANTLY PEOPLE OVER PROFITS thanks for your feedback James
Chris K.
Ordered a Luonto Fantasy Full XL sleeper sofa from SofaBed. Best price online with the reasonable shipping cost. Delivery service they used was really good about communicating their schedule in advance. They put it right where I wanted it and took away all the packing material. I'm using it in an office/guest room. Sleeper sofas all tend to be too deep for my preference, but this one sits as well as any, and sleeps really well. Super easy fold in an out.
Response from sofabed.comDec 11, 2022
Thank you for your feedback. Feedback from our customers help us evaluate our service and help us to get to a better place. We appreciate your feedback. thx James