SocialPilotReviews of socialpilot.co

Response from SocialPilotSep 4, 2026

Hello Anthony, We’re sorry to hear about your experience with the subscription and refund request. We understand that you weren’t able to use SocialPilot after renewing your plan and that this situation was frustrating for you. We’d like to review the details of your account and the refund that was processed so we can better understand what happened. Please reach out to us at [email protected] with the email address linked to your account, and our team will look into this for you. We appreciate you bringing this to our attention.

Response from SocialPilotSep 4, 2026

Thank you for the wonderful feedback, John! We’re delighted to hear that you’ve had such a positive experience with SocialPilot, especially when managing multiple social media profiles and team members. It’s also great to know that our Customer Support team has been able to provide you with a great experience. We truly appreciate your recommendation and your continued support!

Response from SocialPilotSep 4, 2026

Thank you for sharing your feedback, Jacob! We appreciate you taking the time to share your experience with SocialPilot. It’s great to hear that you find the platform easy to use, feature-rich, and reasonably priced. We’re also pleased to know that you’ve had a positive experience with our Support team. Thank you for recommending SocialPilot for social media management!

Response from SocialPilotSep 4, 2026

Hello Reggie, We’re really sorry to hear about your experience. Losing clients or revenue because of an issue with the platform is extremely serious, and we understand why this would be so frustrating. We’d like to understand what went wrong and see if we can help. Please reach out to us at [email protected] with your account details and, if possible, information about the issue you experienced. Our team will review it as a priority and do everything we can to help resolve it. Thank you for bringing this to our attention.

Response from SocialPilotSep 4, 2026

Thank you for sharing such detailed feedback, Daniel! We truly appreciate your continued support and recommendation over the years. It’s great to hear that SocialPilot has been useful for both social media analytics and scheduling, and that the addition and improvement of features across multiple platforms have helped you expand how you use the tool for yourself and your clients. Thank you again for being a long-time SocialPilot user and for recommending us so highly!

Response from SocialPilotSep 16, 2026

Hi Cristian, Sorry that your first experience with SocialPilot was frustrating. We’ve come a long way since then, and our trial experience has changed, we no longer require a credit card to start a trial. We’d still like to understand what happened with the Facebook sign-in issue you ran into. If you ever decide to give SocialPilot another try, our team will be happy to help you get set up at [email protected].

Response from SocialPilotSep 16, 2026

Hi Thomas, It’s great to hear that SocialPilot has continued to work well for you, especially after trying other platforms and coming back to us. We love hearing that you’ve found a setup that works perfectly for your needs. Thank you for sticking with SocialPilot and for sharing such a kind review!

Response from SocialPilotSep 16, 2026

Hi Adam, Thank you for such a detailed review! We’re really glad to hear that SocialPilot has been a useful part of your social media workflow, especially for managing multiple accounts, analytics, team collaboration, and bulk scheduling. It’s also wonderful to see your kind words about our customer support. We put a lot of importance on being there when our customers need us, so that feedback means a great deal to the team. Thanks again for recommending SocialPilot and for taking the time to share what you enjoy about the platform!