SocialPilotReviews of socialpilot.co

Response from SocialPilotAug 31, 2026

Hi Billy, Thank you for sharing this! We really appreciate you recognizing the work our development team is doing and, especially, the fact that we listen to customer feedback. We’re always working to improve the platform and make it more useful for our customers, so your feedback means a lot to us. Thanks again for being part of SocialPilot!

Response from SocialPilotAug 27, 2026

Hi Danielle, Thank you so much for sharing this! We’re glad to hear that SocialPilot has made managing workflows and scheduling content easier for you and your clients. We truly appreciate your recommendation and your continued trust in SocialPilot. And of course, feel free to reach out to us anytime you need a hand — we’re always happy to help!

Response from SocialPilotAug 27, 2026

Thank you so much, Daniel! We’re really happy to hear that you’ve had such a positive experience with our team and that we’ve been able to make things easy to understand along the way. We truly appreciate the kind words and your trust in SocialPilot. Please don’t hesitate to reach out anytime you need a hand, we’re always happy to help!

Response from SocialPilotAug 27, 2026

Hello, We’re sorry to hear about the delay with your commission payment. We’ll do everything possible to look into this and help get your commission to you as soon as possible, if you’re eligible for the payment. Please share the email address associated with your account, or reach out to our team directly at [email protected]. We’ll be happy to check this for you.

Response from SocialPilotSep 4, 2026

Hi Sara, Thank you for being with SocialPilot for almost five years. We’re sorry to hear that the cancellation and billing experience has left you feeling this way. We understand your concern about paying for the remaining period after switching to another system. We’d really like to review what happened with your subscription and make sure your account and cancellation details are looked at properly. Please email us at [email protected] with the email address linked to your SocialPilot account. Our team will review the details and get back to you with the next steps. We appreciate you sharing this feedback with us.

Response from SocialPilotAug 27, 2026

Hello Angel, Thank you for sharing your experience with us! We’re so glad SocialPilot has been a good fit for your nonprofit and that you found the simplicity and reporting features you were looking for. It’s also great to hear that our support team has been responsive and helpful whenever you’ve had questions. We really appreciate your kind words and your trust in SocialPilot!

Response from SocialPilotSep 1, 2026

"Hi Arnold, Thank you for sharing your experience. We're sorry to hear that the product did not meet your expectations. We are always working to improve, and if there were specific features or workflows that felt limiting for your use case, we would appreciate any additional details. We can share your feedback with our Product Team and also help you explore ways to get more value from the platform based on your requirements. Feel free to reach out to us directly at [email protected]. We would appreciate the opportunity to address your concerns. "