SnoreRxReviews of snorerx.com

Scam! They don’t even ship after taking the money. Oh they don’t answer emails either so don’t bother trying.

Scam Refusal to answer the customer service line. Can't return product. SCAM.

Order # 751057, I'd give a negative star if I could. Money back guarantee is false advertising. I bought 2 products: one from snorerx.com and one from amazon.com. The amazon product actually worked and on the 20th day I returned the snorerx product with return receipt confirmation w/i the 30 days. They have the product and are refusing to refund the money. They don't answer their phone and customer service repeatedly closes my email ticket/inquiry saying 'it's been taken care of we see, thank you for contacting us.' Who owns this company? How are companies like this allowed to keep operating? What a scam. Their employees can't feel very good working for such a false company. In all my 49 years this is the first experience with such a misleading company. Do not buy their product.

Received the SnoreRx device and followed instructions for fitting. It was too big and very uncomfortable. I tried it for about 30 minutes and it felt like it was cutting into my mouth. I also thought it seemed rather flimsy and not well made so I returned it immediately for the 30 day refund as advertised. Upon checking on my refund via email I was told their return process takes 10 to 14 days to even verify receipt of the returned device. After this timeframe, they still could not verify receipt of my return until I provided them with my tracking information. They must receive so many returns that the intake process out numbers the sales shipments. Only after providing proof that my return was indeed delivered to their address, they managed to find my return package only to claim that I had returned an empty box! They obviously removed the device from my return package and lied about it. This company is a scam and they are thieves and liars. I had a feeling from the initial email regarding my refund that I was getting a run around and the victim of false advertising. Do not buy this terrible product from this awful company! You will regret it! They have many negative reviews regarding their unethical business practices.

I suspect that SnoreRX is the same “entity” as SnorePRO and has ties to all the other anti-snoring devices that are pumped through Instagram. My experience is relatively the same as others on Trustpilot; company that lures in consumers with a 30-day “risk-free” trial then “backtracks” when a request for return is submitted, offering a 40% discount to keep the device. When I said no thank you, down comes the hammer with “we do not accept returns on personalized products” Huh? I didn’t buy a monogrammed bath robe, I purchased a medical device. Well, that’s just fine SnoreRx, SnorePro or whoever you are. The next call I make is to Visa and trust me when I tell you, my refund is on its way.

Order number 722037 I am 100% disappointed in this company's false advertising. When you visit the snorerx website you will see a promise of a "money back guarantee." They tout "no risk" to the customer. That's a lie. Satisfaction guaranteed it is not. I have thoroughly read and taken screenshots of 1.) the product page, 2.) the faq page, 3.) the checkout page, and 4.) the satisfaction guarantee page. On these pages, this company repeatedly claims it provides 100% money back guarantee at no risk but they FAIL to tell the customer there is a return shipping charge. We all know that this is not a no risk situation. The customer loses money. Will this company reuse a device that has been in someone else's mouth? Of course they will not! I am expected to pay for the return of a product that snorerx will discard. How is that logical? That is not satisfaction guarantee. This product did not fit into my mouth. I am a 5 foot 4 petite woman. Their website should warn people that this product is not suitable for people on the petite side. THAT would have saved me the risk of wasting money.

placed an order on 1/23/23,sent it back on 1/5/24 still waiting for my refund todat:1/20/24. GOOD LUCK IF YOU HAVE TO SEND THIS ITEM BACK!!! worst company to deal with EVERRRRRR!

Here was my experience 1) I received the product. It ripped within a week. 2) I sent it back. Weeks later they agreed to send me a replacement. 3) The replacement ripped within 2 weeks. Since they promise a 30 night trial, I asked for a refund since this product is not good. They said it had been more than 30 days since I had purchased it. Crazy. They had possession of my product for 3 of those weeks. They refused the refund, which is there right. It's my right to tell the world what kind of company they are and what kind of product they offer.