david W.
Good morning
Good morning
Established in California, Snapcycle was founded by a team of young and fun-loving e-bike enthusiasts. We incorporate the latest technology into our ebikes, offer great functionality to our customers, and most importantly, keep our ebikes at an accessible price point for everyone. We believe our ebikes have an amazing price-performance ratio in the market. We hope you'll love them just as much as we do!
Snapcycle (snapcycle.com) has 86 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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david W.
Good morning
Timothy M.
Like the bike hate the customer service. I have less than 100 miles on my bike and don't use it off-road or rag on it but noticed the tire separating from the bead while washing it recently. Emailed them and they said not covered by warranty. I explained the tire has no visible wear and appears to be a defect and can they help me with the tire manufacturer and if not how do I contact them. Their response "Snapcycle CustomerCare (Snapcycle) Oct 30, 2024, 12:39 PDT Look for the name of the tire manufactures on the sidewall of the tire. Do a search on Google to get the customer service contact information for that specific tire manufacturer." Gee thanks Snapcycle. I purchased a bike from you as it's a local company to me here in SoCal that appeared to provide great customer support but the new bike I need to buy for my wife will not be your brand and I will never ever do business with you again and will scratch the branding off my bike so you don't even get the free advertising when I ride my bike. Should be called "Jokecycle"