Ell
I would search for a different…
I cannot recommend Snap Correct. I would search for a different invisible aligner company. The customer service needs to be improved. I received a defective aligner and they refuse to acknowledge it. I never received the second half of my aligners, despite paying for it all up front.
Response from SnapCorrectOct 4, 2018
Hi Ell, we apologize if there was some miscommunication. We checked our records which show that we indeed owe you the second half your aligners, and that our customer service tried to contact you on several occasions but was not able to reach you and didn't hear back from you. With longer treatment plans, our dental team only makes the first half of the aligners, so that we they can reevaluate your case half way through, and make any adjustments in your plan, if necessary. This is to give you the best fitting aligners with the best results. Please contact us at your convenience, so we can get you back on track.