Lori T.
If I could give less stars
If I could give less stars, I would. My Mauritius - Women's Dilay Jacket ripped wide open at the pocket and customer service will not replace or refund it. I can’t believe they don’t stand behind their products. Really disappointed.
Response from Snagged & BaggedNov 28, 2025
Hi Lori, I see that our support team is actively emailing with you about this item that was damaged after delivery last week. Please send over the requested photos, and we will be happy to address your concerns.


