Snagged & BaggedReviews of snaggedandbagged.com

I would give this entity a zero star review if I could. I have bought from them several times, always with mixed or poor results. I will never make the mistake of doing business with them again. The first time I ordered, they did not have one of the items and had to refund me. The second time, they sent me an item with holes in it and offered me a paltry 15% discount for the trash they sent me. The third time, USPS marked the item as "delivered to parcel locker." I live in a single family residence at which no parcel lockers can be located. The post office confirmed the item was not delivered to me or my address. I provided that proof to Snagged and Bagged. They said that because it was marked as some form of delivery, they would not refund, even though they conceded their responsibility was to deliver it to MY ADDRESS. Their reason -- their own claim for reimbursement with USPS was denied so they were passing their cost to me. My credit card company refunded me and confirmed the seller has an obligation to deliver to your address and that the delivery notification was proof it was not delivered to my address. The item was $340. A company should be able to absorb the costs of doing business and perform decent customer service. This one does not. You can find the same items discounted on many sites and even new with tags on The Real Real, Poshmark, and Ebay. You do not need to buy from this company. You will have better buyer protection from every other site and there is no end to all the beautiful things in the world. There is no reason to use this company, so don't. It's not worth the risk or the hassle that you will be left with no or defective items that you then have to file claims about.

They were wrong about the color and they do not want to change my shoes.

Obsessed! Love everything I get!

Item they claimed was in stock was not available. Lost out on another similar deal by trusting their ability to count. Sent me a coupon code with a value LESS THAN what was posted on their own website. Would not recommend purchasing from them. Heard back from company. Offered an apology and indicated they would work harder to ensure accuracy. Appreciate their response. Will try them one more time.

fast delivery and great jeans and sweater!

I placed an order 01/05/26. Shipping label was created the next day, but as of 01/18/26, the package has still not been given to USPS. I've sent several emails to S&B that have all gone unanswered. I will be filing a dispute with my credit card tomorrow.

My recent order experience with Snagged and Bagged was outstanding, and I'd like to strongly commend them. Not only were they able to provide me with a discontinued item I've been hunting for, and ship it to me (in HI) very quickly, but their customer service was nothing short of stellar ~ thoughtful, responsive, and wonderfully helpful. That is altogether too rare these days. Thank you Snagged & Bagged! I will certainly be a returning customer, and highly recommend you to others for an excellent online ordering experience.

Snagged and bag had exactly what I was looking for. And the best part in my size XS. Quick shipping for several items at five dollars? I mean come on nobody does that. Very pleased with the simplicity of placing orders. Tracking orders on SHOP is marvelous. Never have to guess what stage my order is in. Complete tracking from shipping to delivery.