SMS-iTReviews of smsit.ai

4.874 reviews
Sales & Marketing
1390 Market Street, STE 200, San Francisco, California

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SMS-iT

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About SMS-iT

SMS-iT (SE-Mi Sentient iT) is an advanced Agentic AI-powered RAAS (Results-as-a-Service) platform designed to automate and streamline business operations across sales, marketing, and management. Unlike traditional CRM tools, SMS-iT combines CRM, ERP, and over 60 integrated microservices into a single comprehensive solution. By leveraging intelligent automation, businesses benefit from autonomous customer acquisition, enhanced customer engagement, predictive analytics, and real-time decision-making. Its unified communication system seamlessly integrates SMS, MMS, email, voice, video, and social media, ensuring consistent, personalized interactions across all customer touchpoints. SMS-iT’s flexible architecture allows businesses to customize their own automation stack, significantly reducing operational complexity and overhead costs. With SMS-iT, organizations scale efficiently, close deals faster, and deliver measurable, predictable outcomes, freeing up teams to focus strategically on driving growth and innovation.

SMS-iT (smsit.ai) has 74 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.

Also known as: smsit.ai
Website: smsit.ai
Category: Sales & Marketing
Location: San Francisco, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 66% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SMS-iT reviews

74 approved reviews, newest moderated first

Blaney T.
Jul 21, 2023
Off the Charts Service
I have been using SMS-IT since it came out. It's the best thing since slice bread and their customer service is off the charts. They got me set up and working right away. It does exactly what I need at a fraction of the cost of other serivces!
Response from SMS-iTSep 15, 2023
We're absolutely delighted to hear about your positive experience with SMS-IT! It's wonderful to know that our platform has been such a valuable tool for you. Our team is dedicated to providing top-notch customer service, and we're glad to hear that we could get you set up and running smoothly. Saving costs while delivering exactly what you need is exactly what we aim for. Thank you for being a long-time user and for your kind words! If there's anything more we can do for you, don't hesitate to reach out.
James O.
Apr 25, 2023
Speedy software and good customer…
Speedy software and good customer service, would recommend for all marketing purposes.
Response from SMS-iTSep 15, 2023
Thank you for the recommendation! We're thrilled to hear that you find our software speedy and our customer service up to par. It's our goal to provide efficient solutions for marketing needs. If there's anything else we can assist you with, please feel free to let us know. We're here to support your endeavors!
Ronan C.
Apr 7, 2023
good
fluid site make it easy for task daily
Response from SMS-iTSep 15, 2023
We're glad to hear that you find our site user-friendly for your daily tasks. If there's anything specific you'd like to highlight or if you have any suggestions, feel free to let us know. We're here to support you!
Bryan B.
Feb 15, 2023
Good platform
Good platform, have used better, have used worse. Interested to see what their future holds.
Response from SMS-iTSep 15, 2023
Thank you for your feedback! We appreciate your honest assessment, and we're constantly working to improve our platform. We're committed to evolving and providing even better solutions in the future. If you have any specific suggestions or features you'd like to see, please don't hesitate to share. Your input is valuable to us, and we're here to support your needs as we continue to grow and develop.
Erick S.
Jan 25, 2023
Amazing Marketing Software
I love this app because it is a one-stop shop for marketing automation. It is so easy to use and has amazing features that are important for my business. I love that I have the option to send messages to my contacts or my leads, and the app will automatically find out who you're talking too. I love that I can have a branded text message or a generic text message, depending on my needs. The price is also very affordable for the amount of services that I get. I also love that I can track my campaign performance with the software and see who responded and why.
Response from SMS-iTSep 15, 2023
We're absolutely thrilled to hear about your love for our marketing automation platform! It's wonderful to know that our one-stop solution meets your business needs effectively. The fact that you find it user-friendly and appreciate the automated contact recognition is fantastic feedback. Offering flexibility with branded or generic messages is important to us, and we're glad you find it useful. We're also pleased to hear that you find our pricing fair for the range of services provided. Additionally, tracking campaign performance is crucial, and we're glad to offer those insights. Thank you for your kind words and for being a valued user. If there's anything more we can do to support your marketing efforts, please don't hesitate to let us know!
Johnie H.
Jan 24, 2023
SMS-iT is a must-have software for…
SMS-iT is a must-have software for people who are in sales or marketing industry. You just need to have it to grow your business and expand your reach to acquire more customers. It allows users to send text messages, promos, reminders, birthday wishes, create text funnels IN BULK! Using both your carrier service via sim card, or via third party apps. I highly recommend it. It's become my secret weapon. Make sure to check out their Youtube tutorials and walkthrough. The support is extremely helpful as well.
Response from SMS-iTSep 15, 2023
Thank you so much for your enthusiastic endorsement of SMS-iT! We're thrilled to be considered a must-have tool for those in sales and marketing. Enabling bulk messaging and providing options for carrier service or third-party apps is something we take pride in. We're glad to hear that SMS-iT has become your secret weapon, and we appreciate your recommendation. Our YouTube tutorials and walkthroughs are designed to provide valuable resources, and we're delighted that you find them helpful. If there's anything more you'd like to explore or if you have any questions, our support team is here and ready to assist. Thanks again for being part of the SMS-iT community!
Jean
Jan 17, 2023
SMS-It is an amazing SMS messaging…
SMS-It is an amazing SMS messaging platform and I would definitely recommend it. It is definitely the most feature packed and versatile tool I have used and the best part is that SMS-iT is constantly adding innovative features which is wonderful. I enjoy SMS-iT because it allows us to send text messages, promos, reminders, birthday wishes, create text funnels, ... It’s all designed with customers. The UI/UX still needs some refreshing but SMS-iT is working on that and the outlook on SMS-iT version 2.0 is mindblowing. Last not least, when it comes to start-ups, you pay attention not just to the product itself but also the team behind. Few founders are so engaged and committed to project and customers as Henry. It's so clear, SMS-iT has a bright future.
Response from SMS-iTSep 15, 2023
Thank you for sharing your wonderful experience with SMS-It! We're thrilled to hear that you find it feature-packed and versatile. We're constantly striving to introduce innovative features to enhance your experience. Your feedback on the UI/UX is invaluable, and rest assured, we're actively working on refreshing it. The upcoming SMS-iT version 2.0 promises to be mind-blowing! We truly appreciate your kind words about our founder, Henry, and the entire team's dedication to both the project and our customers. We're passionate about what we do, and we're excited for what the future holds. Thank you for being part of the SMS-It community, and we're here to support you every step of the way!
Lady R.
Jan 10, 2023
The best ream messaging app
SMS-IT is by far the best team messaging app we've ever used, as it packs all of the features you'd need for efficient communication. This messaging app includes ease of use, features, and customer support. Our team also likes the fact that messaging apps make communication and collaboration easier.
Response from SMS-iTSep 15, 2023
Thank you for the fantastic feedback! We're thrilled to hear that SMS-IT has become your go-to team messaging app. It's great to know that you find it user-friendly and appreciate the range of features it offers. Providing excellent customer support is a top priority for us, so we're delighted to hear that it has met your expectations. We're pleased to contribute to making communication and collaboration more efficient for your team. If there's anything more you'd like to see or any way we can improve further, feel free to let us know. Happy messaging! 🌟

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