smrtPhoneReviews of smrtphone.io

Response from smrtPhoneApr 9, 2025

Hello Jon, With regard to the issues you've encountered when listening in on calls, these typically occur when calls are temporarily stuck in a processing state. Fortunately, our system automatically reprocesses such calls every few hours, so they should become accessible without requiring manual action. For assigning different numbers to different apps, we recommend reaching out to our Support Team directly. They’ll be happy to discuss your specific needs and explore possible solutions with you. As for SMS automation, if you’re referring to drip campaigns, these can be implemented through Workflow Automation. We recommend connecting with one of our affiliate partners who specializes in this. You can find more details about that in our documentation article: smrtPhone Affiliate Partners. If you are encountering any issues with our platform, please don’t hesitate to contact our Support Team. They are always eager to investigate and resolve any bugs that may impact your experience. Thank you for sharing your feedback! Best, Catalin from smrtPhone

Response from smrtPhoneNov 11, 2024

Hi Michael, Thank you for your feedback. We are sorry for the issues that you have faced while using our system. There were indeed some small issues with our carriers that have affected our system as well. Those did not take very long to be fixed and everything was up and running as soon as possible. I see that our support team was able to help you get through this issue smoothly, fast, and properly. No data was lost during this period so everything should be in place. Best, Catalin from smrtPhone

Response from smrtPhoneOct 7, 2024

Hi Martin, We are happy that smrtPhone complements your business needs, for contacting leads, detailed reporting and operations. Thank you for your kind words! Best, Catalin from smrtPhone

Response from smrtPhoneSep 16, 2024

Hi Josh, We are sorry that you had a less than ideal experience on your iPhone. We assure you that we are constantly improving our mobile apps and we encourage you to always download the latest release for improvement fixes and bugs. Hope our updates will resolve all your issues, and feel free to contact us on smrtphone.io chat for any other questions you might have. Best, Catalin from smrtPhone

Response from smrtPhoneAug 5, 2024

Hi Jattin, we are sorry that you were disappointed in how our system works, especially smrtDialer. We have answered all of your questions that you had regarding how our system works and we made sure to explain how to use it. You wanted it to work in a different way, but this is not possible since this is how it works for all of our clients and everything is working smooth and practical. Also, regarding the refund that you have asked before leaving we mentioned that those $12 in credit that have remained can not be refunded but they will not leave your account so if you decide to come back you will still be able to have access to them. Best, Catalin from smrtPhone

Response from smrtPhoneJun 18, 2024

Hi Greg, Thanks for taking the time to review us. We are glad that you find our features useful and we hope you will use our new ones as well, because we are constantly improving our product. Best, Catalin from smrtPhone

Response from smrtPhoneJun 4, 2024

Hi Edward, Thanks for taking the time to review us, your feedback is very important to us. We are glad that you find our live human support helpful, and I just want to let you know you are not the only one saying that, we have over 90% satisfaction rate from our clients. Best, Catalin from smrtPhone

Response from smrtPhoneFeb 28, 2024

We apologize for any dissatisfaction you may have experienced with our system. Our intention was never to exclude you from our live chat conversations. You are welcome to reopen the previous conversation or initiate a new one for unanswered questions. Upon reviewing the dialogue with our colleagues, we acknowledge that the smrtDialer functionality did not align with your expectations. Our documentation clarifies that lead filtering in Podio is possible using the View functionality but does not support subviews; only whole views can be filtered. Regarding our refund policy, it operates as outlined in our Terms & Conditions, which you accepted during your account setup. We sincerely apologize if you feel our support fell short of your expectations, we always help our customers as much as we can and we care a lot about our customers. Best, Catalin from smrtPhone