SMOKReviews of smoktech.com

It started out when I needed replacement coils. I ended up getting their lousy coils that completely altered the taste of my juice and burned out pretty quickly. People were swearing by them being like the kind of generic replacement. And yes they normally had my size, but the quality was really off from the ones that originally went with my device. Next I had a vape that was outside of warranty but had started falling apart before said warranty (Vaporesso). So when it completely died, I was between checks and needed something cheap to vape on. I bought a Smok Kit. After about 6 days, it lost all its muscle. I was changing coils to see if it was the issue. And then I change my batteries pretty much every 12 hours. I’d get some pulls (that were tainted due to the smok coils-nasty). Maybe a few more in the car (sometimes it would die on the way to work). I ended up charging it during the workday just to use it on breaks. To this day, I’m convinced it drained both of my brand new (efest) batteries. The device was called Priv V8. Also the fire button had been loose pretty much the whole time and would only vape at full power if I was squeezing it for dear life. Eventually (after having for 2 months) I had a rubber band around it to keep it in tact, I was told by Avail, who sold it to me that it had drained my battery, and they looked up my battery purchase to the device purchase and were disgusted at how quickly that had happened to that brand of battery. Honestly, I think I can only buy Aspire from now on. They seem to be the only ones that don’t believe you have to buy a device every 2 to 12 months. Also, I almost threw this device several times out of frustration. At some point, even a person like myself who is slow to anger, gets very upset about wasting money when all I want to do is vape.

I bought a priv v8. The button that activates heat was made incorrectly so it falls all the time. This is clearly a defect. I emailed support never got a response. Unacceptable.

Beware of the Smok Mag 225W it has a malfunction that occurs from the way the mod connector plate is assembled. I purchased my first one from a small vape store and discarded my receipt which is my fault because I should have predicted the machine would completely stop working after two days. Me being so in love with the Mag design I went to the store and purchased another one. In the meantime I contacted Smok about it and received a $30 coupon. At that time I’m like ok, whatever I got a brand new one so I was satisfied. About a month later the same exact issue occurs with the new Mag this time I kept my receipt and file a warranty claim, took pics and videos like they asked and received the most horrible customer service from who ever handles the claims. They would not grant me my warranty because I didn’t have the outter packaging that came with the Mag on my box and contents. Then they tried to offer me another $30 coupon after I spent over $200 on both mods. I sent a detailed message about the issue that many people are having and the response I got was utterly disgusting. “Good day! Thank you for your information. We are sorry for the issue and sorry for we couldn't help you sincerely. However, we wish you have a good vaping life. Thank you! --- Kind regards Lilith Pu Customer Service Team Phone: +86 755 8634718” This is how Smok treats their customers once they have your money!

I purchased a Smok Baby Mag. It worked for exactly one hit then stopped working at all. It was fully charged and set up per instructions. Smok tech support was absolutely no help. There advise was to return it as a manufacturing defect. I purchased it online and this was no help at all. A terrible experience. Beware. Tech support no help at all. Thumbs way down.

Dreadful quality. I have never had such bad luck as with smok products. Tbh, ive not found many mid-low priced (i.e. acceptable) tanks/coils etc that give decent performance that dont leak/spit etc. Its the mod kits that really show the poor quality. Ive had three smok mods over the last year and will be buying no more, ever. The latest, a GX2/4, around £60 for the kit....for a start, it has nowhere to place a lanyard, and not sold with holders. The first time it was knocked over (its going to happen, it is inevitable, thus should be made to withstand the slightest knocks), i.e stood up on table then knocked prone, still on the same table, and the tank came off. The accepting thread for the tank is just push fit. The material quality of the frame is of such a cheap and fragile material/construction, its readily comes out. Now my tank constantly just falls off. I coulcnt taoe it for a replacement due to it later on falling out of my pocket and receiving a huge dent on the corner. Ever smok product ive had has just fallen apart or the electrics packed in. Overpriced garbage. I keep having to go back to my old innokin! Grr all i want is a mod whose battery lasts more than a day of mid-hvy use, i can put on a strap, and use either sub ohm or regular tanks (i only vape upto 40w), and doesnt cost more than 50£, oh and lasts longer than a few months.

Poor quality coils and tanks. The coils bleed after less than 48 hours and the flavour when vaping is substandard.

bought 2 G320s and both died. The vendor told me that Smok have a bad reputation for service and they have taken a pretty big hit due to Smok not refunding AVOID SMOK PRODUCTS

Had 2 Smok mods and both broken. Had the MAG great when it worked the the electrics packed up after 4 months. Tried to contact Smok for repair. lets just say it ended up in the bin!!!! Then bought the i-priv. yep worked great for 2 months then the same issue as the MAG. Have gone back to a 5 year old cool fire still working perfectly. Just ordered a Geek mod after speaking to many people who sell Smok mods yet don't use them!!!! funny that. I wonder if they guys at Smok use their own mods ?? what do u reckon lol.