SMOKReviews of smoktech.com

I just bought a Smok Stick V9 Max Kit and I am extremely disappointed. First off,the thing is so hot I can't put my mouth on it. I played with the air vents hoping it would make a difference but it didn't. Second it leaks terribly. I have to keep a paper towel wrapped around it or else I get liquid all over my hand. The third thing is it spits hot liquid in my mouth. I have to draw in with my mouth above the mouth piece because it's so dang hot. I sent the company an email but they haven't answered me. My old device died so I needed one. Needless to say it's to late to return it because I had to figure out a way to use it. I went ahead and order one from Kangertech. That's what my first one was and I was quite pleased with it. I will never buy Smok brand again. Be warned !!!!!!

after sales service is the worst ive ever experienced full-stop 6 months of communication telling me to deface the old device and send proof and still no replacement of faulty device they're just playing games with no intention of replacing the device claiming been sent and asking me to contact service centre in Europe via phone to ask where it is. will never buy another smok product again

I bought a smok nova about a week ago, yesterday these white beads appeared are coming out of the pod. I cleaned it out thinking it was something in my bag that got into it, and I didn’t put it back in my bag, then I look again and they started coming out of the pod again. I wish I could put the picture up. I would not suggest someone buying this.

I contacted SMOK regarding the quality of there coil. I have the SMOK AL85 and typically I could get a month out if a coil which I'm happy with. All of sudden the quality of the coils dropped and I went through 2 coils in 1 week. They were completely burnt. I even sent them pictures to show how bad they were. All they could do was makeup excuses. Poor customer!!!

Bought a vape pen 22 from a local smoke shop and it broke within a week. Leaked from the power button and was spitting liquid a lot. The smoke shop owner said that he doesn't do returns and won't honor their warranty so I had to consult Smok myself. Support team said that my product was fake and they couldn't give me a new one. A complete scam.

I haven’t had the Smok Vape a month and it’s over heating and shot fire into my mouth burning my lips and tongue! I wouldn’t buy another one if you paid me too!

I have been a vape smoker for 4 years now. Vaping helped me quit smoking cigarettes. In the last 2 years I have bought 3 and my husband has bought 4 smok vapes and each of them have only lasted us 6 months or less. We’ve had all various kinds ranging from thicker mods to the pen mod, including the cotton coil and regular coil. In a matter of months the battery dies completely. Today was my last straw at 10 pm my vape completely stopped working it won’t hold a charge and it won’t come on. I treat my vapes with care and according to the directions in the manual. You guys have officially lost two customers. I’m sick of dumping money in to smok for the product to only last half a year or less. My husband is fed up as well. I plan on making a YouTube video and posting on social media for no one to purchase your product. What a scam and a waste of money. I have spoken to my usual vape store and they to have said a ton of customers refuse to buy smok products and that they are going to stop selling them. You guys have some good ideas and I hope you fix your product and hope that you truly care about your customers. But after spending about 800 bucks between my husband and I buying smok mods from you all, we are done. Sorry this is harsh but I feel like you guys should know that people are switching to Kanger and geek after wasting money on smok. I’d pay way more money for a vape that will last me a year or more vs ever buying or using a smok pen ever again. Sincerely, A very disappointed customer If I could give negative 5 stars I’d give that. Judging by the other reviews this company should just accept defeat and quit making vapes.

I bought a smok baby x lasted 3months due to not being able to charge it so silly me bought another now after another 3 months this one has gone and done the same thing . Been in touch with them for a replacement and not heard anything back . I'll never buy any product from smok again .