SMOKReviews of smoktech.com

I bought a Smok Priv 3 about a year ago. It recently, out of the blue stopped working and will always come up with “check battery”. I called Smok and tried a few other things as well long story short they basically screwed me. Nearly $100 for their newest mod out and it doesn’t last even an entire year. I won’t be buying any Smok product ever again. I hope they go out of business. If anyone wants something way better try JayBo, the one I’ve had has lasted almost 5 years and still works perfectly. I’ll be going back to and sticking with that brand.

I bought new tfv16 tank months ago. I sent over my issue of leaking tank the day I got it. And now 2 month later still have no solution for me and no offering of replacement or money back. They take 6 days to respond to any email. Still going back and forth on my leaking tanks

Bought the SMOK Rolo Badge device with came with TWO defective pods right out of the box. Emailed customer service who refused to do anything about it and stated their pods do not come with any type of warranty. Stay away from this company!

I bought a stick prince, it looked cool and gave me the thick vape that I wanted, less than a month later it stopped working, I took it apart and put it back together over and over for about a day until it miraculously came back to life, a couple weeks later it died again and now it wont come back, a $100 investment down the drain, no way this will happen to me again.

Horrible product. One never worked, returned it to SMOK never heard from them, 2nd one didn't last a month. Horrible customer service and product. Do not buy!

Awful product, I bought two Smok V2 sticks for my fiance and myself only two months ago and they are both broken now with no explanation or reason as to why. They literally just stopped firing and taking a charge. We tried dealing with thier customer service and was told without a reciept to prove my purchase they will not replace them. The company and thier product sucks and are garbage. Don't buy unless you feel like wasting money for no reason.

Smok offers a “quality warranty service” that I can guarantee you is straight garbage. They make YOU pay to ship out a product that THEY made that broke for absolutely no reason, then proceed to lie to you about when your replacement product is coming for weeks straight. Their service sucks, their products suck. I shouldn’t have to pay to get a problem fixed that was caused by a manufacturing error. I shouldn’t have to “prove” that my product broke for no good reason. Smok is AWFUL.

Was about to tear this company a new one until I got on here and realized everyone already has. Buy this product if you want it to look good, and function like absolute garbage. It’s cool though, at least when you get on their website and troubleshoot the errors you’re experiencing, their course of action is to try and market a new product to you. How can a company have this poor of reviews and still be around? Would have given zero stars if it was an option.