SMOKReviews of smoktech.com

I can't believe I fell my this scam... I paid $35 for a nord kit 2 and paid around $17 for ludicrous shipping. I was charged a second shipping fee from fed ex for $41 too. I tracked my package, it was sent two processing plants and then somewhere in Taiwan and then literally back to the same town in China it originally came from. It costed them $9.90 to ship to Taiwan and back but they kept the remaining balance I paid for shipping. I'll never buy anything with the Smok logo again. Don't pay $100 for nord kit2, they're nothing special and you can get similar products for one payment.

I made a purchase direct from Smok's website (smoktech.com) and paid a $16.78 "freight" charge for shipping which stated it would be delivered in 2-3 business days via FedEx. The item took 9 business days (2 weeks total) to receive. A week later I received a FedEx invoice for $43.97. I contacted Smok at and asked if they would be paying this invoice from Fedex. They responded and told me the invoice is for a covid19 customs charge that I am responsible for. They said they would provide me with a $50 in store credit when I pay FedEx but I would never buy from this dishonest company again. I have since contested my charges with PayPal and have filed a complaint with the FTC which I urge you to do if you have also had problems with this company.

Watch for additional shipping charges. I paid 16.00 for shipping then a month later received a bill from FedEx for 47.00 . I never agreed to those shipping terms nor would I ever !

Literally the worst pen. You have to double click their one and only button to activate the coil. Which only allows 10 seconds to pull from. The most infuriating part of its mechanics is that you’ll waste five minutes trying to wiggle around and adjust the cart so it finally connects “perfectly” so you can waste even more time waiting on the coil to activate and smoke what you paid for. SMOK Alternative Series is literally the worst vape body I’ve ever experienced. It’s counter-intuitive to leading brands and functions far below par.

Over past 6 months, purchased 3 Smok V8 mods and tanks. Experience has been appalling. Of the 3, 2 batteries have developed faults and simply don’t work unless plugged into charger. Couple this with the fact that all 3 have leaked fluid on a pretty regular basis and the result has been an absolute waste of money. Looked on SMOK website for details of how to refund them for repair/ replacement but gave up after realising they want details that can only be found on the original packing box..... Really - who retains the original packaging for items like this? So, rubbish product and rubbish after-sales service. Will NEVER buy a product from these guys again.... Be warned....

I have been buying Smok box mods for a few years and i seem to have to replace them every 3 or 4 months. something always goes wrong with them. Poor quality!! Meanwhile i always go back to an old Joyetech Evic-Mini while i wait for a new one its been super dependable. I will never buy another Smok product.

I've been dealing with this company for over 4 months. Trying to figure out my refund. Initially after It was delivered I got prompted with a letter from my customs demanding a twice the amount pay for the package to be processed. So I shipped it back. It's been weeks, still I haven't recieved my refund. 40€ down the drain. They kept demanding for clearance even though I've already done it. Enough time of mine was wasted. I decided to let them keep that money which won't bring back their pitiful companies reputation.

China Fraud!! Bought Smok products, paid for 3-5 day shipping...It took 2 months to get products then I got $47 Bill from Fed Ex for shipping Tax from China!! Contacted Smok demanding they pay. Crickets! Horrible company! They are a Scam!