SMOKReviews of smoktech.com

Ive had many smok devices over the last decade. All have been great up until these new pod devices! I’ve owned 3 different devices and for some reason they cant get it right. Every single pod from every device has a horrible issue with leaking and spit back!! I really wish they would take a look at some other devices such as the Aspire Breeze 2. It would be hands down the best pod device on the market if they’d make the coils insert from the top and put the airflow on top as well with RPM coil capabilities. I’m done with Smok from now til the day they actually make a sound device in that layout. The Nord, Pozz X, and RPM are the devices I’m writing this review over.

I cut my thumb open on their TF tank changing the coil, since you have to grip a single metal rim at the end of the coil and twist it. Three days later the battery cover came loose from the screws after accidentally dropping it off the sofa. On telling customer services I was told to "be more careful next time" among broken English. Ignore the positive reviews - all positive reviews are from reviewers who've reviewed no other company, and likely work for Smok. Crappy Chinese product, crappy Chinese customer service. Reported to trading standards

Customer service non existent. Order came in wrong and sent dozens of e-mails with no reply. Worst Company ever

Hands down everything bought from them is trash. Have purchased 4 salt-nic mods and every single one of them leaks and breaks within days. Nord lasted about a month but the other 3 which were the smaller version with replaceable pods didnt make it a week. Nord has horrible design where button can be hit in pocket, safety hazard. Again from my experience everything from this company is Chinese trash. Never again

I ordered 3 Nords from SmokTech and then I got a $54 bill from FedEx for tariffs. The devices were mailed form China and I had to cover the import costs. When I called customer service during business hours, there was no answer. They just asked for me to leave a message. On top of that, they identified themselves as MadVapes. This whole site has the smell of a scam.

Bought two packs of coils from their warehouse in "California". Took two weeks to ship from China and after all was said and done I received a second bill from FedEx for shipping, which was more than the total cost of the products themselves, separate from the shipping I'd already paid. How's that make sense? To top it all off, four out of the six coils I'd received were dead on arrival; resulting in a burnt taste straight out of the box. Do yourself a favor and shop at a local vape shop instead. Less hassle, less stress, lower cost and overall better quality all around.

Had many smok kits they all went bad pretty quick mag 2x pro colour and an alien the mag battery sled stoped catching both pro colour the screen stoped working and the alien died after 2 weeks I bought a sigelei chronus and a freemax mesh pro tank and 6 months later could not be happier I will also add that one of the pro colour was a warranty replacement and although the kit I bought was green smok sent me a silver mod because under their warranty you get what the have available very poor do yourself a favour and buy something else not to mention how hard it is to get any kind of quality with their coils

Would never ever recommend to anyone. The infinix and Novo are the biggest waste of money vaps I've ever had. Break monthly. They're customer service blows. Their pods are 50/50 if it's going to last longer than 2 days. Look for a better company/product