Can't choose zero stars but never mind. Utterly useless. Last three leak straight out of the box and continue until the tank seals fail entirely. Invariably the tank thread break and can't be detached from the mod rendering the whole thing useless.
The R-Kiss and Rigel both do this.
On the Rigel, TFV9 coils, I can see where the leak occurs. Every one of them has this hole straight out of the packet before they even get used.
It would be cheaper to take up smoking again.
Their warranty and customer service is as poor as their products. Don't even consider them as an option.
Bought 2. One had a bad coil. Both leak. Called customer service and was told to go back to where we bought them, and hour and a half away (we live in a rural area) and they had to deal with it. Could not even send me a new coil! Update; when we went back to their dealer, Smoker's World in Northglen CO they hassled us for 1/2 hr and ultimately told us no returns even though they have no signs, not on the receipt...so had to dispute the credit card charge. If you have a problem with this product, unless you used your credit card you have thrown your money away.
MM
M. M.
V8 and V9
V8 and V9
I have had the V8 using the V8 baby mesh coils and the just recently upgraded the V9.
I decided to upgrade to the V9 because the coils i kept getting from Smoktech kept failing. At least 2 out of the 5 pack immediately would go bad. So I upgraded to the V9 and bought a 5 pack of coils. The tank came with 2 coils as well.
I am a week in and have gone thru 6 coils. The two that came with the tank immediately failed and 3 of the 4 that came in the 5 pack also failed. Upon emailing Smoktech I was told they would not send me replacements but did offer a $20 coupon off my next purchase. Never giving them a dime of my money again. Quality control at Smok has just gone out the window.
TS
tScotty
NEVER BUYING AGAIN, DONT BUY!
Basically i have had a number of smoke products, T priv 1, Smoke prince, Smok infinix, Smok Fetch, Smok p25, Smok fit kit, and multiple separate tanks, all i have ever had off smok is problems, leaky tanks, coils that burn so quickly and spit into your mouth, battery’s that just don’t work and al they do is flash or don’t turn on, i have emailed them every time i have had a problem and never got a replacement, i tried one last time when my infinix broke and the batter actually expanded and could have caused a fire and was very unsafe, so i emailed them told them the issue and they made me give proof etc (the whole process) and i got confirmation that they were sending me a replacement vape due to my troubles, i think this was just a scam to get my hopes up as they use a delivery service and would never give me any tracking number, it took over a month to “get here” and when it “got here” and i said it hadn’t been delivered as i was in at the time as they showed me the “tracking status” they provide, i checked my cctv for my front door and no one was to be seen so it was just a whole lie and after i told them they just didn’t reply, since then i have switched to voopoo and my experience is a whole lot better, batteries last longer, screen is brighter, buttons don’t rattle around and don’t have to change my coil every 3 days, every single vape i had off smok was faulty and no wonder because everyone seems to have problems! Some of the devices i used worked for a month or 2 then just didn’t turn on or constantly flashed or didn’t fire, i would advise people to go with voopoo or uwell or anyone that isn’t smok, as smok is just cheap bling devices that have cheap internals.
Thankyou
HC
Héctor Luis F.
More than 45 days since I ordered
More than 45 days since I ordered. Tried contacting them via website, email, and instagram and not a single response. The weird thing is you google smok tech reviews and the featured google comment for trustpilot gives a positive review. It's not until you click on the link that brought you here that you see it's garbage. Shame on google for featuring a good comment on a overall 1 star review!
KP
kejal P.
Bought a smok last week
Bought a smok last week. After the second day had liquid leaking through, whilst vaping, whilst in my bag, liquid just keeps on leaking! Never buying this product again
DM
Daniel M.
Smok Mag 225w SUCKS !!!
I have a Smok Mag 225w. It seemed to work okay for the first few months. Now when it does actually work, the mode changes randomly and power shuts off. This thing is garbage. This was also the 2nd Smok product I have thrown away.
JE
J E.
Early promise and lies DO NOT TRUST
I've had 3 Smok mags in 3 years. Bad life span. Crap design doesn't last. Such a shame, company could have done so well.... Will be looking for something else. Con artists and no customer service