SMOKReviews of smoktech.com

I've bought 2 smok novo 2 in the last 9 months, both of which lasted less than 6 months. Initially great, then always the same problem. I've been a vaper for many years from mods to pods and never had such a short life. The online store which I bought it from only provide a 3 month warranty so clearly they know smok novo 2 don't last and have themselves covered. Won't buy again.

Literally the worst vapes...the novo2 and 3 both have problems with pins to battery stop popping back out and vapes stop working. Will never buy another again. Had novo3 for less then 4months and it broke...smok is terrible and has a terrible customer service

Bought a mag P3. Warranty says it's dust proof, water proof, drop proof. I drop it 3 feet and the screen cracks. Then I file a claim to get a new one under the 6 month warranty. Smok (madvapes.com) tells me I'm covered. Then I tell them it's the screen. Nope not anymore. 275 dollars spent and they don't cover the screen!? Not recommended at all!

I absolutely love smok devices but I bought online from their store and haven't gotten my items and I ordered 03-24-21 and I asked my friend about it and they said that was normal so I emailed them multiple times and they never answered. I forgot about it for awhile and then got on their website and thought it was weird cuz I ordered things and never got them. I am very disappointed with smok at the moment only buy their items IRL because YOU'LL ACTUALLY GET YOU'RE ITEMS!

Unfortunately unable to score a zero. Never have I dealt with a more unprofessional company in my life. Bad advertising, incorrect details. Brought everything I needed to use only to be told I need to buy Batteries which cost the same as the vape unit itself. Trying to contact them and get it returned is a Mindfield I have spent so much time on this Company I am finding it very frustrating and annoying. Please use any company other than this one if you cherish your sanity.

Never buy smok. I’ve had many smok products from box mods to pod mods, I currently have the brand new smok novo x, I paid $50 for it and only had it for about 2 weeks and it’s already broken. The pods leak down into the sensor and makes it stop working completely, so I wouldn’t recommend smok unless you wanna be cleaning out our vape after every hit

Don't ignore these reviews. Smok is literally the worst in terms of everything from customer service to general hardware. Please try literally ANY other vape.

I purchased a Smok Nord 2 from my local vape store in mid May. I had to trash it by the end of May. To replace it, I ordered two Smok Vape 2 pens from an online vape site and within hours of recieving them I trashed another. The glass tank busted while I had the vape pen in my mouth. The second one is already leaking. I emailed SmokTech support, so far no reply. I will never use their products again. We vapor lovers should come together and design the ultimate vape pen. Update June 30, 2021. The second SMOK Vape Pen overheated and just quit working like the Nord 2 did. It just started vaping on it's own without depressing the button. I've sent both pens back to the online site I ordered from and they are giving me store credit. I told them I was not satisfied with SMOK products and did not want replacements.