SmokoReviews of smokonow.com

DO NOT TRUST THIS COMPANY AT ALL. Happy to take the money then you may be lucky to get one parcel then never here from them again. $350 disappears into their bank account but will not reply to you.

CAN SOMEONE TELL ME WHY SHIPPING WAS BLOODY OVER $300 ?!?!? ALL I WANT IS A FROG LIGHT MAN.

I just tried posting a 1 star review and it didn't actually post my review. I saw more reviews from trustpilot saying that they had the same issue as well. I bought my tayto on October 27 and it broke in less than a month. The usb port is flimsy and I contacted for help on November 27. I still haven't gotten any response. I am obsessed with the taytos but at this point I'll never recommend them and will be looking for every place I can report the hiding of negative reviews.

Received a defected Tayto plush. Not enough filling inside, 2 dimples have not formed. Been fluffing the plush everyday for the last month and it’s still not forming into the intended mochi plush. Contacted them via their web chat and they said they cannot refund and issue international returns!! You’d think buying from their offical site is beneficial. Even paid for their expensive international shipping fees. I’m now stuck with a saggy plush that is half the size of what it’s suppose to be. Fake marketing and not helpful. Disappointing.

Ordered for two items because I was paying for shipping. Ordered, they canceled one item saying it was out of stock and sent shipping confirmation for the other with in minutes... I would of canceled the order since the shipping was the same price as two...

Take caution on this site. I ordered two items, and was really excited to receive them. I was told I would receive a tracking number after about a week and a half because they’re backed up due to COVID-19. It’s now been 17 days without any communication on their part, and me waiting to hear anything. To be fair, I’ve just sent them a follow up email today, but I don’t expect to receive the items any time soon. If you need the items you purchased for an event, I would go elsewhere.

Placed an order the end of March and still haven't received it.

i wish i can share a photo here but i was given the boba slippers as a gift and after a month of wearing them around the house, they have flattened into pancakes. there is no heel or sole support whatsoever, very flimsy, and more importantly uncomfortable and painful. i like their plushies and other cute products but dont buy the slippers! please save your feet the trouble!