Smith Monitoring®Reviews of smithmonitoring.com

Jeremy was awesome, fully knowledgable on system and was great with customer service

Tech was thorough and informative, I feel very confident and secure with my new security system!

Robert was very kind and helpful with our alarm system.

Great technician. Jeremy was great. Definitely recommend this company.

We had a great experience with Smith Monitoring. The appointment setup was fast and easy. They confirmed the appointment the day before the install and were very flexible with us in our request to change the time of our appointment. Our service tech was extremely friendly and knowledgeable. He arrived early within our time window and was diligent with the install. Very professional and prepared. I would recommend this company to anyone!

The technician was very personable and knowledgeable. He covered all the items with me, explaining them simply and understandably. I was amazed at how he saw the flaws from the previous company, and corrected them.

Sam was hands down the best tech/installer I've ever had. He called when he was on his way, was super courteous the entire time, worked quickly and made sure we were satisfied before he left. Our installation was particularly complicated as our cellular service was too weak to work. Even though it was difficult and caused the install to take much longer, he troubleshot diligently and kept us in the loop the entire time. He tried every possible option, and when that didn't work, he came back a second day with more options, and then had to relocate the equipment that he spent the previous day installing to get everything to work. He did it all without once letting us believe that it would be anything but perfect once he was done (I probably would have given up long before). Sam is an incredible asset to your company and great brand representative. He deserves a huge raise!

Jeremy installed our system today. He installed equipment fast and was very knowledgeable about the equipment.