Richard M.
Very reliable service
Very reliable service
Response from Smith.aiJan 7, 2020
Richard, thank you for leaving us a great review!

Smith.ai offers superior call answering and intake services for businesses of all sizes. AI Receptionist is our sophisticated, flexible AI + human call answering solution. On these plans, our AI handles the call answering and our live agents are available for escalations and more complex calls. AI Receptionist plans start at $0/month. We also offer Virtual Receptionist plans, which include North America-based receptionists who handle inbound calls; provide bilingual answering; screen and intake new clients; schedule appointments; and make outbound calls to leads who complete your online forms, ensuring instant follow-up with new potential clients. Plans start at $300/month and include free spam blocking, plus our risk-free 30-day, money-back guarantee. With integrations including Clio, MyCase, PracticePanther, Lawmatics, and Calendly, plus thousands more through Zapier and Make, conversations are synced with your systems in real-time. With 5,000+ direct integrations, including Clio, MyCase, HouseCall Pro, Service Titan, LawPay, and Calendly, plus thousands more through Zapier, conversations are synced with your systems in real-time. With Smith.ai, businesses can automatically record their inbound and outbound calls so they never miss what their customers have to say. These calls will also be transcribed with personally identifiable information (PII) — such as credit card and Social Security numbers — automatically redacted so businesses can review calls by searching for specific keywords. Smith.ai clients also have access to business intelligence tools like Call Intelligence, a robust set of features available within the Call Dashboard that puts key phone call data directly into your hands. The Call Intelligence tool lets businesses review and analyze phone call data of what actions were taken during calls including scheduled appointments, calls transferred, completed intake forms, and more so you can operate your business more efficiently.
Smith.ai (smith.ai) has 363 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Administration & Services · Santa Barbara, California
Excellent

Administration & Services · San Diego, California
Excellent

Administration & Services · Malibu, California
Excellent

Administration & Services · San Jose, California
Excellent
363 approved reviews, newest moderated first
Richard M.
Very reliable service
Response from Smith.aiJan 7, 2020
Richard, thank you for leaving us a great review!
Peter J.
Having been past users of Call Ruby and Gabby, we truly appreciate Smith.ai's exceptional customer service.
Response from Smith.aiJan 7, 2020
Hi Peter, Thank you for leaving a great review! We appreciate your business. We aim to be the best when it comes to customer service! Any and all feedback helps! We look forward to growing our relationship with you during the new year! Best, Smith.ai Team
krlfirm
The more we work with Smith.ai, the better they get at handling our overflow phones. We will continue to use there services.
Response from Smith.aiJan 7, 2020
Thank you for the review. The more you utilize our service, the more our professionals get better at understanding your business! Best, Smith.ai Team
Ravi B.
Thank you! Everyone who called my office was pleased with your services. Here is a compliment from one of my clients ..” Your phone answers beautifully, very happy you decided to sign with Smith AI. It is light and day difference from some other call experiences I have!”
Response from Smith.aiJan 7, 2020
Hi Ravi! This is wonderful! We are so happy to hear Smith.ai has made a difference for your company. Thank you for taking the time to leave us a great review. Best, Smith.ai Team
Ian M.
The service is very well executed and the follow up excellent. If you are looking for a way to professionalize your telephone presence this is an excellent option.
Response from Smith.aiJan 7, 2020
Ian, thank you for taking the time to leave us a five star review! We are happy to hear you're happy with Smith.ai! Best, Smith.ai Team
Travis S.
Great service and value! They deal with all of the solicitors so I can focus on the calls that matter to my business. Also, i have received multiple compliments from clients and prospects who call in and tell me that that my front desk receptionists are the most professional, clear, and courteous people they have ever spoken too.
Response from Smith.aiJan 7, 2020
Hi Travis, Thank you for leaving us a great review. Customer-focused care is the foundation of our services. We appreciate your business! Best, Smith.ai Team
Jeremy T.
Smith.ai is our inbound sales team. Having a trained and personable voice has transformed out ability to answer the phone and convert callers to clients.
Response from Smith.aiJan 7, 2020
Jeremy, thank you for the kind review. We are pleased to hear that you're satisfied with our service! Best, Smith.ai Team
Suzanne Rose, C.
Smith does a great job at moving prospective clients through the funnel.
Response from Smith.aiJan 7, 2020
Hi Suzanne, Thank you for taking the time to leave us a 5 star review! Our trained professionals do a great job with the funnel process. They answer the calls, conduct detailed intakes and schedule consultations, with the option of taking payment for consultations fees. We look forward to continue our relationship in the new year. Best, Smith.ai Team