MATTHEW R.
Mixed feelings
Pretty disappointed. the minimum cash withdraw was 50. I had the 50 but it said I had to verify my account. However, after verification, they raised the minimum withdraw to 100. I stuck around because the daily bonuses were very good! However, now they too have cut greatly into the daily bonus and barely give you anything now…. On the plus side, they have a good selection of games, have somewhat quick withdraws, and customer service is nice. Edit: Thanks for the nice reply. Maybe the withdraw requirement minimum was just a glitch on the site. Also, I appreciate your effort to improve!
Response from Smiles CasinoNov 13, 2024
Hi Matthew, Thank you for sharing your thoughts. We're glad to hear you enjoy our game selection, withdrawal speed, and customer service. Regarding the minimum withdrawal, we’d like to clarify that it has always been set at 100 SC to maintain consistency and transparency. We’ve also requested more details from you to better understand your account experience and check any specifics. We appreciate your feedback on the bonuses and are continuously fine-tuning to offer the best experience possible.




