Welcome to Smiles Casino – your top choice for an exciting and innovative social gaming experience. At Smiles Casino, you’ll find a wide range of thrilling games, ensuring there’s always something new to enjoy.Playing is always free, and we offer generous rewards and exclusive promotions to keep things engaging. We prioritize your convenience with secure payment options, fast redemption, and customer support available 24/7.Discover the fun of our Entertainment Wonderland and enjoy free games anytime, anywhere with Smiles Casino!
Smiles Casino (smilescasino.com) has 263 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
smilescasino.com
Website
smilescasino.com
Category
Gaming
Location
Wilmington, Delaware
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 91% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Scam. Started with the 2.50sc. Worked my way up to 200sc. As soon as I exited the game my account showed zero.
Response from Smiles CasinoJul 23, 2025
Hi Sisouk,
Thanks for your feedback. We're sorry to hear about your experience. This doesn’t sound typical, and we’d like to look into it further for you. Please reach out to our support team at [email protected] so we can investigate and make sure everything is accurate on your account.
CD
Cheenie D.
TRASH SCAM GREEDY
If i can give no star i will! I put $200 and i never got even a free spin! I can’t believe i played in a lots of casino online but this is one of the most greedy casino I’ve played. If you want to win DO NOT PLAY IN THIS CASINO. THIS IS LITERALLY TRASH NO RETURN TO PLAYER NO NOTHING! THEY WILL ONLY TAKE YOUR MONEY A BIG SCAM!
Response from Smiles CasinoJul 11, 2025
Hi Cheenie,
We’re sorry to hear your experience didn’t meet your expectations. We understand how disappointing it can feel when things don’t go your way, especially after making a deposit. Smiles Casino operates under a sweepstakes model, where outcomes are entirely based on chance, and results will naturally vary for each player. We genuinely want everyone to have a fair and enjoyable experience, and our support team is always available to help with any questions or concerns.
JI
JimmyTimmyRay
It should be called Frowns instead
It should be called Frowns instead. I thought I would give it a shot and spent $500 and played $1 bets and got maybe 2-3 bonuses and it was gone in like 30 minutes. This may be the worse site I've ever played on. I'm telling you, I play them all and this one is by far the worst payouts I've had. Spend your money elsewhere. It's awful.
Response from Smiles CasinoJun 4, 2025
Hi James,
Thank you for sharing your thoughts. We're sorry to hear that your recent experience didn’t meet your expectations. While wins can vary due to the nature of gameplay, we understand how important it is to feel rewarded while playing. If you'd like us to take a closer look at anything or share more details, our support team is always here to help at [email protected].
TA
Tammy
Horrible site freezes up phone and…
Horrible site freezes up phone and stopped daily coin giving
Response from Smiles CasinoApr 28, 2025
Hi Tammy,
Thank you for your feedback. We want to make sure you have the best experience, so if you are having issues with freezing, we encourage you to reach out to our support team. They can help look into it and assist you further.
JE
John E.
Deceptive daily bonus
I had fun coming on this website and collecting the daily bonus and play for fun on this website. Well, first off, it’s nothing amazing compared to other websites that offer a dollar each day, but I was OK with what I was given until recently.
One day, their website malfunctioned, and I was unable to collect the daily bonus. This reset my streak, and i will admit it’s on me that I didn’t contact them that same day, so there was nothing they could do about it. What’s worse though is my daily bonus went from .10 to .05 “smile coins” the next day. When I asked about the daily bonus, they first thought this was about my streak and me and gave me a chart of the daily bonus, which didn’t even offer a .05 bonus as seen below:
“ Please see below the list of daily bonus you will be receiving per day.
Day Gold Coins Smile Coins
1 200,000 0.1
2 200,000 0.2
3 200,000 0.25
4 200,000 0.35
5 200,000 0.5
6 200,000 0.6
7 200,000 1
”
When I asked about it and noted that I should get the .20 bonus, since it was the second day they responded with the following:
“I do apologize for the confusion. Bonuses are system-generated and can vary from time to time.
Any changes made in the casino are part of ongoing updates designed to keep the experience fresh and engaging for all our players.”
I can safely say that this experience was not fresh or engaging and frankly it’s disrespectful. The daily bonus is what allows these businesses to operate as a sweepstakes, and reducing the amount received to five cents makes no sense and feels extremely deceptive.
Response from Smiles CasinoApr 14, 2025
Hi John,
We appreciate your detailed feedback. It sounds like the experience with your daily bonus didn’t meet expectations, and we’re sorry to hear that. While the bonus system may adjust occasionally as part of broader updates, we understand how this felt disappointing. We’ll make sure to share this with our team. It’s feedback like yours that helps us improve how we communicate changes and ensure they feel fair to players.
SI
Simon
Site Barely Works
One of the worst if not the worst online casino I’ve played on. The site barely works and takes forever to load. The slots odds are terrible and it’s all around a bad experience. There is also no daily bonus like most online casinos. There are many other online casinos similar to this that are much better.
Response from Smiles CasinoApr 3, 2025
Hi Simon,
We're sorry to hear about your experience. Our site is designed for smooth gameplay, so if you're experiencing loading issues, we’d love to look into it. We also offer a daily bonus for all eligible users. We’ve reached out to get more details so we can assist you, and you can always contact our support team for further help.
TM
Teddy M.
When first joined it was okay
When first joined it was okay. They credited me within 3 days of sending my postal requests for free sweepscoins. But that changed, im at over a month now haven't received any of the postal requests I've sent to them.
AL
Andrea L.
I have had the absolute worst time…
I have had the absolute worst time trying to receive my winnings from this casino. They go through a company called aeropay to process your cash out so if you have an issue you have to contact aeropay. But aeropay doesn't have a human you can actually talk to nor will they respond to your emails or messages you leave. I feel like this casino is a complete scam
Response from Smiles CasinoMar 4, 2025
Hi Andrea,
Thank you for sharing your experience. We’ve checked internally, and our support team is already looking into your case. They will be reaching out to you soon to assist with the Aeropay issue and help resolve the situation. We sincerely appreciate your patience and understanding as we work to address this.