Smileie provides high-quality custom clear aligners at a fraction of the cost of traditional braces. Enjoy expert-designed treatment from the comfort of your home with faster, more convenient results.
smileie.com (smileie.com) has 1,056 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Website
smileie.com
Category
Dental Services
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 77% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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Amazing experience! After pregnancy, my teeth spread out. In a course of my search for aligners I came across Smileie. I was nervous, but they have an outstanding customer service. It is very easy to get connected with the specialist who literally will guide you through. They answered all my questions, helped me to do the impressions which is very important step. Specialist stayed with me on a video call the whole time while I was doing the impressions. No wonder the aligners fit very well. I am on the step 4 out of 12 and I already see the results. Getting my confidence back feels great!
Response from smileie.comAug 31, 2024
Thank you for your wonderful feedback! We’re thrilled to hear that your experience with Smileie has been so positive and that you're already seeing results. Our team is dedicated to providing exceptional service and support, and it's rewarding to know that it has made a difference for you. Keep up the great work with your aligners, and we’re here if you need any further assistance!
CU
customer
The company is incredibly supportive…
The company is incredibly supportive and helpful! Great experience!
Response from smileie.comAug 31, 2024
Thank you for your kind words! We're thrilled to hear you had a great experience with us. At Smileie, we're dedicated to providing exceptional support and service. Your feedback is greatly appreciated!
JP
J.Perez
Dr. Arooj Sibtain was wonderful to work with.
Dr. Arooj Sibtain was wonderful to work with.
I struggled to get the right impressions by myself and had a video chat with Dr. Arooj Sibtain. She was patient and walked me through all of the steps. I had to run back to my car to get one of the packages and she waited patiently for me.
Response from smileie.comAug 31, 2024
Thank you for your kind words! We're thrilled to hear that Dr. Arooj Sibtain provided such excellent support and guidance. Your satisfaction is our top priority. If you need any further assistance, feel free to reach out.
CP
customer P.
Dr. Jawas was great!!
Dr. Jawad was very helpful and friendly. Not only was he informative about the entire process but also talked us step by step through the impression process. I was apprehensive at first about using this system but he reassured us and now we’re feeling confident! Thanks again Dr. Jawad.
Response from smileie.comAug 31, 2024
Thank you for your kind words! We’re thrilled to hear that Dr. Jawad made your experience positive and reassuring. Your confidence in our system means a lot to us. If you have any more questions or need further assistance, feel free to reach out. Thanks again for choosing Smileie!
RP
Roxanne P.
Pleasant experience
My zoom call with Dr. Arooj today was as pleasant as the first time she helped me create the impressions for my aligners. She is very kind, patient, and helpful. I'm very pleased with the progress thus far.
Response from smileie.comAug 31, 2024
Thank you for your kind words! We're thrilled to hear you had a pleasant experience with Dr. Arooj and that you're pleased with your progress. Your satisfaction is our top priority.
CU
customer
The print process went various smoothly…
The print process went various smoothly the provider was very helpful and it took the time to explain everything to get the prints done correctly
Response from smileie.comJun 3, 2024
Thank you for your positive review! We're delighted to hear that the print process went smoothly and that our team was able to provide the assistance you needed. Your satisfaction is our top priority, and we appreciate your kind words. If you need anything else in the future, please don't hesitate to reach out.
IV
Ivan
The team at Smileie AND the Doctor were TOPS!…
The team at Smileie AND the Doctor were top notch and SO helpful. (I wish i'd known there would be a promotion for Memorial Day but.. hey, haha oh well) Contact and communication was a breeze and the product thus far seems TOPS! I wouldnt hesitate to recommend them and may even do a feature or promo with them on our antimattermovies podcast or in Product Placement bc i believe in the product and experience and VALUE as well of course. Thanks Brett thanks Doc thank you ALL ! - evan m.
Response from smileie.comMay 31, 2024
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our team and Doctor at Smileie. We strive to provide top-notch service and it’s wonderful to know we met your expectations.
We apologize for the timing with the Memorial Day promotion, but we’re glad that you still found value in our product and service. Your feedback means the world to us, and we’re excited about the possibility of a feature or promo on your AntimatterMovies podcast – that sounds amazing!
Thank you again for your kind words and support. We look forward to continuing to provide you with excellent service.
CJ
Chad J.
I recently started using Smileie for my…
I recently started using Smileie for my teeth straightening process, and I must say, my experience has been absolutely fantastic. From the very beginning, their customer service has been nothing short of awesome. They always answer my questions promptly and thoroughly, addressing any concerns I have about the product or the process.
One of the standout aspects of Smileie is their reliability. The product showed up exactly on time, just as they promised. This level of punctuality and reliability is incredibly reassuring, especially when you're eager to start a new treatment.
The product itself has lived up to all the expectations set by the advertisement. Everything has been exactly as described, which is a huge relief. There were no surprises, and the transparency from the company has been commendable.
I am a week into using Smileie, and so far, I'm really loving it. The process has been smooth and comfortable. I'm already looking forward to seeing the results as I continue with the treatment. If the initial experience is anything to go by, I am confident that the end results will be just as impressive.
In conclusion, Smileie offers an excellent product backed by stellar customer service. Their commitment to their customers is evident, and I couldn't be happier with my decision to choose Smileie for my teeth straightening journey. Highly recommended!
Response from smileie.comMay 30, 2024
Thank you so much for your wonderful review! We are thrilled to hear about your fantastic experience with Smileie and that our customer service has met your expectations.
Your kind words about our punctuality, reliability, and the quality of our product mean a lot to us. We are delighted that everything has been smooth and comfortable for you so far, and we're excited to see the progress you will make with your teeth straightening journey.
Your confidence in our product and service is the highest compliment we could receive. We remain committed to ensuring your experience continues to be positive and that you achieve the results you desire.
If you ever have any further questions or need assistance, please do not hesitate to reach out. Thank you for choosing Smileie and for highly recommending us!