smileie.comSmileie provides high-quality custom clear aligners at a fraction of the cost of traditional braces. Enjoy expert-designed treatment from the comfort of your home with faster, more convenient results.
smileie.com (smileie.com) has 1,056 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing1,056 approved reviews, newest moderated first
customer
Good service and timely support, thank you!
Response from smileie.comAug 31, 2024
Thank you for your positive feedback! We're thrilled to hear that you had a great experience with our service and support. Your satisfaction is our priority!
Jenna W.
My whole experience has been terrible. First set of aligners didn’t fit, but they told me it would be fine. Ended up redoing molds to get a second set of aligners. Those fit, however, I didn’t see much progress. Ended up doing a third set of aligners which seem to have made my teeth worse. Just save your time and money and go to a real orthodontist.
Response from smileie.comJun 13, 2024
Dear Jenna, We're sorry to hear about your experience and understand your frustration. We're committed to resolving this for you. Since sending your refinement aligners in February, we haven't received feedback. Our team is committed to resolving this for you. To assist further, we've sent a detailed email offering a complimentary video consultation with one of our specialists. Please respond at your earliest convenience so we can arrange a suitable time to discuss and address your concerns directly.
Kate
I needed guidance on how to get an adequate impression with my kit, and Dr Arooj did a zoom call filled with calm, clear directions and encouragement. I really appreciated her approach, and her instructions were extremely easy to follow. So far, communication in general has been very good indeed, and my session with Dr Arooj was actively excellent. I don't have my aligners yet (because I've just this afternoon taken my impressions!) so I cannot yet comment on that phase of the process, but I'm both excited and optimistic. Thank you.
Response from smileie.comJun 13, 2024
Thank you so much for your wonderful feedback! We're thrilled to hear that Dr. Arooj provided helpful guidance during your impression session. We strive to make every step of your journey with us as clear and supportive as possible. Your excitement and optimism mean a lot to us, and we're committed to delivering aligners that meet your expectations. Please don't hesitate to reach out if you have any questions or need further assistance along the way. Looking forward to achieving your smile goals together!
customer
Good experience The instructions were clear and the easy to follow.
Response from smileie.comJun 13, 2024
Thank you for your kind words! We're delighted to hear that you found our instructions clear and easy to follow. Your satisfaction means a lot to us, and we're here to support you every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to helping you achieve your smile goals!
customer
Dr was very helpful and thoroughly explained the steps and walked me thru the whole process and ensured my impressions came out correctly.
Response from smileie.comJun 13, 2024
Thank you so much for your positive feedback! We're delighted to hear that your experience with us was helpful and that everything went smoothly with your impressions. If you have any further questions or need assistance, please don't hesitate to reach out. We're here for you every step of the way!
Misty S.
Great company to work with. I just started with the aligners today but the first one fits perfect!! My personal advisor has been great with all my questions and giving advice! Could not be more pleased!😃
Response from smileie.comAug 31, 2024
Thank you for your kind words! We're thrilled to hear that your aligner fits perfectly and that our advisor has been helpful. We appreciate your feedback and look forward to supporting you throughout your treatment! 😃
Jay B.
I wanted to take a moment to express my gratitude for the exceptional service I received from Dr. Arooj during my recent Zoom consultation with Smileie. Dr. Arooj's dedication to ensuring perfection in every detail of the impressions process was truly remarkable. Her meticulous approach instilled confidence in me, knowing that my dental care was in the hands of a professional who goes above and beyond for her patients. I wholeheartedly recommend Dr. Arooj and the Smileie team for their expertise and personalized care.
Response from smileie.comAug 31, 2024
Thank you for your kind words! We’re thrilled to hear about your positive experience with Dr. Arooj and our Smileie team. Your satisfaction is our priority, and we’re glad our dedication to detail and personalized care has made a difference. We appreciate your recommendation and look forward to continuing to serve you!
Isabella
Great! Very clear instructions and Dr. Arooj was extremely helpful.
Response from smileie.comAug 31, 2024
Thank you for your positive feedback! We're thrilled to hear that Dr. Arooj's assistance and our instructions met your expectations. Your satisfaction is our top priority!
