customer
My online zoom meeting was so helpful…
My online zoom meeting was so helpful when it came to making the molds. My dentist/instructor explain the directions in a way I was not able to get the mild myself.

Smileie provides high-quality custom clear aligners at a fraction of the cost of traditional braces. Enjoy expert-designed treatment from the comfort of your home with faster, more convenient results.
smileie.com (smileie.com) has 1,056 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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customer
My online zoom meeting was so helpful when it came to making the molds. My dentist/instructor explain the directions in a way I was not able to get the mild myself.
Joy K.
They did a good job
Lynn
A great start! Smileie sent me the standard impression kit, but the molds were too big. They kept on sending 3 more sizes until one fit. On a Zoom call, Dr. Arooj walked me through the impression process. Her explainations were thorough and directions were easy to follow. I look forward to the same level and quality of service as my treatment continues.
Lisa
I received detailed instructions and useful information.
Susan G.
The excellent communication with representatives, especially Brett Arendt was greatly appreciated along with the excellent response time to all communications! Highly recommend this company !
customer
It went smoothly and Ihope to get my retainers soon.
Diana
Caroline from the chat customer service was a lot of help!
Liliana V.
I used Smileie in 2023 for a full set and I was happy with the results. Fast forward to 2026 my last retainer broke and I reach out to The company to order another one. They recommended to the treatment again and I did. My first set I got in April was completely wrong. My front teeth would not fit and the back was completely outside of the aligners. I sent pictures and they sent me a new set in July. I was really super careful on my impressions this time. Well the new set fall off my teeth I tried all of them but they were made for giant teeth I guess. Also the quality of the aligners now is cheap in comparison to 2023. My teeth are now moving fast and I’ll have to go find a dentist. I can’t go this back and forth and never get treatment . I’m so disappoint which is sad since I really liked the company before.
Response from smileie.comJul 16, 2026
Hi Liliana, Thank you for sharing your feedback. We're truly sorry to hear that your recent experience has not matched the positive one you had with us in 2023. We've already reached out to you and are committed to resolving your concerns. We kindly request that you reply to our email so we can continue working on your case and provide the best possible solution. We appreciate the opportunity to make this right and look forward to hearing from you soon. Best regards, Smileie Team