SmileactivesReviews of smileactives.com

Response from SmileactivesAug 30, 2026

We sincerely apologize that our commercial gave you an uncomfortable impression, Art. We certainly never want our messaging to suggest anything negative about someone’s personal care or appearance. Your feedback is important to us, and we’ll share your concerns with the appropriate team as we continue reviewing how our advertising is received. Our Customer Care team would be happy to help you. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM daily, so we can assist you directly.

Response from SmileactivesAug 30, 2026

We’re truly sorry that your experience with Smileactives did not meet your expectations, P. Sullivan. For best results, please use the recommended amount of gel twice daily and brush for a full 2 minutes each time. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please kindly contact our Customer Care team at 1-800-207-8952, available from 7:00 AM to 10:00 PM daily, so we can discuss your experience further.

Response from SmileactivesAug 30, 2026

We’re sorry to hear that you haven’t seen the results you were hoping for, Larry. Results can vary depending on individual smile conditions and consistency of use, and many customers begin noticing gradual whitening improvements with continued use as directed. For best results, please use the recommended amount of gel twice daily and brush for a full 2 minutes each time. Our Customer Care team would be happy to help. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM daily, so we can discuss your experience further.

Response from SmileactivesAug 30, 2026

Thank you for sharing your feedback, Maryanne! We’re happy to have you trying Smileactives. Just a quick note that after your first order ships, you’ll receive your larger 90-day kit 30 days later, providing enough product for approximately three months. We hope this helps you stay consistent with your Smileactives routine and get the most from your experience. If you have any questions or need assistance, please contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.

Response from SmileactivesAug 28, 2026

We’re sorry to hear that your experience with Smileactives did not meet your expectations, Susan. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.

Response from SmileactivesAug 28, 2026

Thank you for sharing your feedback, Michelle. We’re sorry to hear that Smileactives didn’t meet your expectations. Whitening results can vary depending on individual factors, and consistent twice-daily use is key to achieving the best results. Many customers continue to see their smiles brighten with ongoing use over time. Please contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM ET, and one of our representatives will be happy to assist you.

Response from SmileactivesAug 28, 2026

We’re sorry to hear about your experience and concerns regarding Smileactives subscription details, shipments, and billing. We never want customers to feel surprised or frustrated by their order experience. We appreciate you bringing this feedback forward and will share it with the appropriate team for review. If you still need assistance with your account, please contact our Customer Care team at 1-800-207-8952. We're available daily from 7:00 AM to 10:00 PM ET and would be happy to assist you directly. Thank you again for your feedback, Bonnie.

Response from SmileactivesAug 28, 2026

We love hearing this! Thank you for sharing your experience, Monica! It means so much to know that our products have become part of your routine. With continued use as directed, you can continue building on your progress and enjoy even more visible whitening results in the weeks ahead. Thank you for choosing Smileactives!