Samantha L.
Terrible!!!!
Terrible!!!!! I don't have much to comment on the actual product, maybe I've seen a little difference. But I bought what I thought was a one time buy, but actually it was a subscription. My first payment was like $50 - when they ran the subscription that I didn't even know I signed up for it was $176!!!! Never got one email reminding me up a subscription - and after I was already charged and the product sent I had to set up and account. So horrible - just thieving people out of their money. Do not buy without knowing what you're signing up for!
Response from SmileactivesSep 20, 2026
We're sorry to hear about your experience and appreciate you sharing your feedback, Samantha. We never want our Membership process to feel unclear or frustrating. And to confirm your subscription is already cancel as of 09/19/2026 with no future shipment moving forward. If we can still assist with your account or concern, please let us know contact our Customer Care team at 1-800-207-8952, available daily from 7:00 AM to 10:00 PM ET. We'd be happy to help.