Sheryl B.
It is very hard to reach anyone to…
It is very hard to reach anyone to adjust shipments, etc. The product is ok and I do use it. However, I live alone since my spouse died and I have several unopened tubes. Please hold my order or at least 3 months or cancel. Thank you!
Response from SmileactivesSep 30, 2026
Thank you for your feedback, and we appreciate your support of our product, Sheryl. We're sorry for the trouble you experienced in getting in touch with us to make changes to your upcoming orders. We are more than happy to help adjust your schedule to fit your current needs, whether that means pausing your deliveries for three months or making any other account updates you prefer. Kindly contact us at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.



