Gabrielle M.
I returned
I returned, still charged and continue getting a bill. Stop it.
Response from SmileactivesSep 30, 2026
Thank you for bringing this to our attention, Gabrielle. We apologize for the trouble and concern regarding your recent send-backs and billing status. Your cancellation request has been completed. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. If you have any questions or need further assistance regarding your return and billing matters, kindly contact our Customer Care team at 1‑800‑207‑8952, available daily from 7:00 AM to 10:00 PM EST, so we can assist you directly.



