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Smileactives (smileactives.com) has 1,940 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
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Paula
Product works great. Don’t know if needed for long term.
Response from SmileactivesOct 11, 2026
We are thrilled to hear that you are seeing such fantastic results, Paula! Regarding your thoughts on long-term use, maintaining a bright smile often benefits from continued maintenance over time. If you still have question or need further assistance, kindly reach us out at 1‑800‑207‑8952. We are available daily from 7:00 AM to 10:00 PM. For direct assistance.
Charlotte V.
I have seen significant whitening since beginning to use smileactive
Response from SmileactivesOct 11, 2026
Thank you for sharing your experience, Charlotte! We’re thrilled you’re noticing a difference in your smile. To keep building on your progress, using the Smileactives Pro Whitening Gel every day with your regular toothpaste will help you see even more visible brightness over time. Just be sure to use the recommended amount of gel twice daily and brush for two minutes. We really appreciate your support and are so glad to be part of your smile care routine!
BarbarA G.
product is average....not seeing the results you claim\
Response from SmileactivesOct 3, 2026
We’re sorry to hear Smileactives didn’t meet your expectations, Barbara. Whitening results can vary depending on individual smile conditions and consistency of use, because whitening is a gradual process. To keep your smile looking its best, continue using the product exactly as directed. Make sure you’re applying the recommended amount of gel, brushing for the full 2 minutes each time, and using it twice daily. Our Smile Experts would love the opportunity to learn more about your experience and offer additional support. Please feel free to reach us at 1‑800‑207‑8952. We’re available daily from 7:00 AM to 10:00 PM to assist you directly.
Robert B.
Product actually works for both my wife & me:)
Response from SmileactivesOct 11, 2026
We are so glad to hear, Robert, that you and your wife are both enjoying such fantastic results with Smileactives Pro Whitening Gel! It is wonderful to know that the formula is working effectively for both of you. Thank you for choosing Smileactives.
Edward M.
There is no doubt if you use this product you will have white teeth
Response from SmileactivesOct 11, 2026
We love hearing this, Edward! There’s nothing better than knowing our products are helping bring out a brighter, more confident smile for you. We appreciate you being part of the Smileactives community!
Mary E.
I have asked to cancel this 3 times. Please stop sending me products. You tricked me into a subscription. I have cancelled 3 times. I will take it up with AmEx to not pay you if you continue sending and charging me. I actually like the product but have too much.
Response from SmileactivesOct 3, 2026
We're sorry to hear your feedback, Mary. Your cancellation request has been completed as of 10/3/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.
Birgit S.
I like to cancel asap. I moved from 10822 44th st e Edgewood wa. 98372 On July 29th 2005 to Moses Lake. Have not receiv3d a shipment since that date had changed my adress with post office. Was not aware I been charged all this time till my Daughter went over m6 books. Possible to late for refund however would like to know if your company send out shipment what adress was used. Cancel at once very disappointed. Realized I should have checked account different credit card used
Response from SmileactivesOct 3, 2026
We're sorry to hear your feedback, Birgit. Your cancellation request has been completed as of 10/3/2026. A confirmation email will be sent shortly with an overview of your canceled account and cancellation details for your records. Thank you for choosing Smileactives and allowing us to be part of your smile care journey.
Rachel
They are charging for more even though I didn’t set up that
Response from SmileactivesOct 3, 2026
We’re sorry to hear about your experience, Rachel. We understand your concerns regarding the billing and account. We strive to provide a clear and positive experience for every customer. Our Smile Expert team would appreciate the opportunity to review your account details and assist with any questions or concerns you may have. Kindly contact us at 1-800-207-8952, available from 7:00 AM to 10:00 PM, so we can assist you directly.
